vslacks
join:2001-12-17
Beachwood, OH | Upload speeds very slow I'm in Cleveland and have the 30/3 Internet plan and in the past I got a rock solid 3 Mbps on my uploads from all speed tests. When I tested it tonight, though, I'm getting like 0.65 Mbps max. Has anyone else experienced similar issues? |
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| West side here, full speed. |
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Reviews:
 ·WOW Internet and..
| reply to vslacks
I had almost exactly that problem a few years ago.
For whatever reason, no one could find the issue for three weeks and across multiple trips and cable modems.
I have no idea *why* the problem came about out of the blue, but the resolution was not new cable modems and re-wiring my entire house and the whole neighborhood, which they tried. Once they got the right guy on the phone, somebody from way upstream, he had them flash my (third and still not running correctly) cable modem...and voila.
Yeah. Seriously. That's all it was. But no one knew that. |
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 WOW_DanPremium
join:2011-03-24
Naperville, IL
kudos:22 | reply to vslacks
said by vslacks:I'm in Cleveland and have the 30/3 Internet plan and in the past I got a rock solid 3 Mbps on my uploads from all speed tests. When I tested it tonight, though, I'm getting like 0.65 Mbps max. Has anyone else experienced similar issues?
If you would like me to take a closer look at your modem, send me your account number or the phone number on your account, and I can try and provide as much advice as I can. I may or may not be able to see the cause of this type of issue from here.
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Dan Della Terza
WOW! Internet, Cable & Phone
Network Operations Center |
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