reply to jdrail
Re: Acanac inc Just an FYI.
We are still working with Acanac to try and get this resolved.
Acanac now has a full verbal report on what happened with Rogers' contractor (Link-On) last Friday.
The contractor refused to check anything beyond the connection to the modem. He would not check the lines at the house or the lines coming into the house.
He pretty much told us that all the Rogers' customers in the area are monitored regularly, they're happy, and we would get more thorough service from Rogers if we were with them.
To boot he was very arrogant.
Acanac told me they would be escalating this with Rogers. I hope they do.
When we had DSL, our provider had Bell in a number of times for line problems and we never had those types of problems with them.