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decx
Premium
join:2002-06-07
Vancouver, BC
reply to LondonOntGuy

Re: Bell to Teksavvy Home Phone...

said by LondonOntGuy:

Does this also prevent you from transferring your current number to VoIP as well?

No not to VoIP. Restriction only applies to TSI resold Bell POTS.

HeadSpinning
MNSi Internet

join:2005-05-29
Windsor, ON
kudos:5
reply to inferno_gn

said by inferno_gn:

Hi there,

I already filed a complaint to the CTRC and still waiting for their reply...

Ju Leon...

There's nothing the CRTC can do. The wholesale lines and features product is forborne from rate regulation. The policy of not transferring in Bell numbers is likely a business decision based on costs, not a restriction imposed by Bell.
--
MNSi Internet - »www.mnsi.net


inferno_gn
Premium
join:2007-02-26
Verdun, QC
reply to inferno_gn

Hi there,

Isn't numbers can be transferable to competition or that only applies to cell phone only?

Ju Leon...
--
Otaku Anime Network
»www.otakuanime.com/



inferno_gn
Premium
join:2007-02-26
Verdun, QC
reply to inferno_gn

Hi there,

Well, got a reply from the CTRC...

1) If a telephone number has been suspended or disconnected by a carrier PRIOR to a porting request being received, the carrier is entitled to deny the port, as the telephone number in question is not considered to be a working telephone number. (e.g. This could happen if you called your current service provider to disconnect your service before requesting that the new service provider port the number.)

2) The numbers were not in the same local exchange area. (e.g. Local Number Portability (LNP) was not designed to allow customers to bring their telephone numbers with them when they moved. The idea behind LNP is to allow subscribers, remaining at the same location, to change local telephone companies if they so choose. Having said that however, you can keep your phone number if you are moving and switching companies, as long as you stay within your local exchange area.)

3) The customer's area may not have been opened to LNP. (This isn't the case here as phone numbers 514-768-XXXX are opened to number portability).

4) TekSavvy may not be offering LNP in your area. (e.g. In terms of mandating LNP, we have mandated that carriers are required to support customers taking their current telephone number when moving to another service provider (i.e.: porting out). However, service providers are under no obligation to provide service to customers and can choose to not provide service to potential customers (i.e.: porting in). In other words, Bell Canada must release your number upon request from a competitor (such as TekSavvy), but TekSavvy is under no obligation to offer LNP in your area.)

Ju Leon...
--
Otaku Anime Network
»www.otakuanime.com/


HeadSpinning
MNSi Internet

join:2005-05-29
Windsor, ON
kudos:5

said by inferno_gn:

4) TekSavvy may not be offering LNP in your area. (e.g. In terms of mandating LNP, we have mandated that carriers are required to support customers taking their current telephone number when moving to another service provider (i.e.: porting out). However, service providers are under no obligation to provide service to customers and can choose to not provide service to potential customers (i.e.: porting in). In other words, Bell Canada must release your number upon request from a competitor (such as TekSavvy), but TekSavvy is under no obligation to offer LNP in your area.)

Ju Leon...

In this case though, there is no porting going on, so the rules don't apply. Teksavvy doesn't "port" a Bell land line number to their home phone service, as they're not a porting carrier. They are re-selling Bell home phone, so this is simply a change of billing responsibility from Bell's perspective, and the porting rules don't apply.
--
MNSi Internet - »www.mnsi.net


inferno_gn
Premium
join:2007-02-26
Verdun, QC
reply to inferno_gn

Hi there,

So in my reply to the CTRC, what should I reply?

Ju Leon...
--
Otaku Anime Network
»www.otakuanime.com/


HeadSpinning
MNSi Internet

join:2005-05-29
Windsor, ON
kudos:5

What do you want the CRTC to do about it? This is purely a commercial issue that they have no control over.
--
MNSi Internet - »www.mnsi.net



mlerner
Premium
join:2000-11-25
Nepean, ON
kudos:5
reply to inferno_gn

You want the CRTC to fetch you a latte and donut too?


HeadSpinning
MNSi Internet

join:2005-05-29
Windsor, ON
kudos:5

said by mlerner:

You want the CRTC to fetch you a latte and donut too?

Everyone knows that you have biscotti with a latte, and donuts with just regular coffee! C'mon!
--
MNSi Internet - »www.mnsi.net

l053r

join:2009-03-29
reply to inferno_gn

Will the stop sell on POTS be lifted in the near future?


petecool

join:2011-09-22
Calgary, AB
kudos:1
Reviews:
·Videotron
reply to inferno_gn

Getting a new phone number is still working, which isn't clear from the messages here.

Got a new line with a new number actived on July 27th, which is working fine. The old number will be transferred to a third-party VoIP service, the landline is a backup only. No sense to pay Bell 40$+ dollars per month for 911 and alarm use, and phone failover only!

28.27$ tax included per month with caller ID but no LD, and no yearly price rises, pretty hard to beat that



Montreal DSL

join:2011-02-02
Montreal-DSL

true ... it seems that the new numbers are ok as we managed to activate 2 new numbers for our customers last week.



inferno_gn
Premium
join:2007-02-26
Verdun, QC
reply to inferno_gn

Hi there,

Any news?

Ju Leon...



Crickets

@rogers.com

And still no answer from Marc. Only another "something like that" is in the offing.

Seriously, bite the bullet and go VoIP and keep cellular as your backup. Don't bother with TekTalk. VoIPms gives you tons more for a LOT less money (about $4 a month on average) and has a widly distributed node group. TS seems to be a hope for the best company and nothing more.



TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
reply to l053r

said by l053r:

Will the stop sell on POTS be lifted in the near future?

We don't currently have an ETA as to when it will but we are working towards that goal.

Cheers,

Andre
--
TSI Andre
Director of Service Delivery
Authorized TSI Employee ( »TekSavvy FAQ »Official support in the forum )
@AndreCleroux - Follow me on Twitter


inferno_gn
Premium
join:2007-02-26
Verdun, QC
reply to inferno_gn

Hi there,

Personally, I should have switch them out months ago. Bell sucks, seriously...

Ju Leon...
--
Otaku Anime Network
»www.otakuanime.com/



inferno_gn
Premium
join:2007-02-26
Verdun, QC
reply to inferno_gn

Hi there,

No luck?

Ju Leon...



TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
reply to inferno_gn

Nothing yet however can could always try to put them on VoIP.



inferno_gn
Premium
join:2007-02-26
Verdun, QC
reply to inferno_gn

Hi there,

The dry-loop fee kinda would suck any savings...

Ju Leon...
--
Otaku Anime Network
»www.otakuanime.com/



Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7

1 edit
reply to inferno_gn

said by inferno_gn:

Hi there,

Well, got a reply from the CTRC...

1) If a telephone number....

 
Another NON-answer !

HeadSpinning is correct on all counts, AFAIK.

And I would be very curious to know (fly on the wall) whether B$ELL has simply refused to let TSI take over the billing of any further Bell POTS numbers, OR that Bell has just raised the wholesale cost to TSI enough that it is not worth TSI's while to do so anymore (and save us subscribers any money too), and TSI is not telling us this little detail.

Of course, TSI stands to make more profit by promoting TekTalk, regardless of whatever Bell may or may not have done regarding the reselling of POTS lines.

BTW, does anyone else simply resell Bell POTS lines in the way that TSI has, and has Bell recently placed THEM into this same difficult position ?

Bell surely has to understand that if they stand too much in the way of letting resellers of POTS prevail, that folks will get pissed enough to drop POTS entirely, which would be a LOSE-LOSE for both TSI AND BELL.

--

We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !


inferno_gn
Premium
join:2007-02-26
Verdun, QC
reply to inferno_gn

Hi there,

Yeah, what can you do.

Ju Leon...
--
Otaku Anime Network
»www.otakuanime.com/



inferno_gn
Premium
join:2007-02-26
Verdun, QC
reply to inferno_gn

Hi there,

Any opening yet?

Ju Leon...



Teddy Boom
k kudos Received
Premium
join:2007-01-29
Toronto, ON
kudos:19

The conversation has kind of moved
»C'mon TekSavvy - Bring back your POTS offering

And here is the real reason for the stop sell:
»Re: C'mon TekSavvy - Bring back your POTS offering

said by TSI Marc:

This is a service that's not mandated by the CRTC. It was at one point but then it became fore born (not mandated anymore). We then went into an agreement with Bell to be able to continue to offer the service but they would only do it with certain limitations on how many subscribers we could signup that come directly from them. For a while it went unnoticed that we were signing up too many directly from Bell. The issue is now resolved however we do need to stay within a certain amount each month. We're still investigating to see how we can do this properly.

To note also is that this agreement was put in place prior to launching our TekTalk service. Today we would much rather people sign up for it instead of the traditional phone service but that being said, we have no intention of removing the Bell one.


--
electronicsguru.ca/for_sale/Cablemodems


inferno_gn
Premium
join:2007-02-26
Verdun, QC
reply to inferno_gn

Hi there,

Thank you Teksavvy, they managed to switch my Bell home phone out to Teksavvy home phone. Goodbye Bell...

Ju Leon...
--
Otaku Anime Network
»www.otakuanime.com/