 decxPremium join:2002-06-07 Vancouver, BC | reply to LondonOntGuy
Re: Bell to Teksavvy Home Phone... said by LondonOntGuy:Does this also prevent you from transferring your current number to VoIP as well? No not to VoIP. Restriction only applies to TSI resold Bell POTS. |
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 | reply to inferno_gn said by inferno_gn:Hi there,
I already filed a complaint to the CTRC and still waiting for their reply...
Ju Leon... There's nothing the CRTC can do. The wholesale lines and features product is forborne from rate regulation. The policy of not transferring in Bell numbers is likely a business decision based on costs, not a restriction imposed by Bell. -- MNSi Internet - »www.mnsi.net |
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 | reply to inferno_gn Hi there,
Isn't numbers can be transferable to competition or that only applies to cell phone only? 
Ju Leon... -- Otaku Anime Network »www.otakuanime.com/ |
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 | reply to inferno_gn Hi there,
Well, got a reply from the CTRC...
1) If a telephone number has been suspended or disconnected by a carrier PRIOR to a porting request being received, the carrier is entitled to deny the port, as the telephone number in question is not considered to be a working telephone number. (e.g. This could happen if you called your current service provider to disconnect your service before requesting that the new service provider port the number.)
2) The numbers were not in the same local exchange area. (e.g. Local Number Portability (LNP) was not designed to allow customers to bring their telephone numbers with them when they moved. The idea behind LNP is to allow subscribers, remaining at the same location, to change local telephone companies if they so choose. Having said that however, you can keep your phone number if you are moving and switching companies, as long as you stay within your local exchange area.)
3) The customer's area may not have been opened to LNP. (This isn't the case here as phone numbers 514-768-XXXX are opened to number portability).
4) TekSavvy may not be offering LNP in your area. (e.g. In terms of mandating LNP, we have mandated that carriers are required to support customers taking their current telephone number when moving to another service provider (i.e.: porting out). However, service providers are under no obligation to provide service to customers and can choose to not provide service to potential customers (i.e.: porting in). In other words, Bell Canada must release your number upon request from a competitor (such as TekSavvy), but TekSavvy is under no obligation to offer LNP in your area.)
Ju Leon... -- Otaku Anime Network »www.otakuanime.com/ |
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 | said by inferno_gn:4) TekSavvy may not be offering LNP in your area. (e.g. In terms of mandating LNP, we have mandated that carriers are required to support customers taking their current telephone number when moving to another service provider (i.e.: porting out). However, service providers are under no obligation to provide service to customers and can choose to not provide service to potential customers (i.e.: porting in). In other words, Bell Canada must release your number upon request from a competitor (such as TekSavvy), but TekSavvy is under no obligation to offer LNP in your area.)
Ju Leon... In this case though, there is no porting going on, so the rules don't apply. Teksavvy doesn't "port" a Bell land line number to their home phone service, as they're not a porting carrier. They are re-selling Bell home phone, so this is simply a change of billing responsibility from Bell's perspective, and the porting rules don't apply. -- MNSi Internet - »www.mnsi.net |
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 | reply to inferno_gn Hi there,
So in my reply to the CTRC, what should I reply?
Ju Leon... -- Otaku Anime Network »www.otakuanime.com/ |
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 | What do you want the CRTC to do about it? This is purely a commercial issue that they have no control over. -- MNSi Internet - »www.mnsi.net |
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 mlernerPremium join:2000-11-25 Nepean, ON kudos:5 | reply to inferno_gn You want the CRTC to fetch you a latte and donut too? |
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 | said by mlerner:You want the CRTC to fetch you a latte and donut too? Everyone knows that you have biscotti with a latte, and donuts with just regular coffee! C'mon! -- MNSi Internet - »www.mnsi.net |
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 | reply to inferno_gn Will the stop sell on POTS be lifted in the near future? |
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 Reviews:
·Videotron
| reply to inferno_gn Getting a new phone number is still working, which isn't clear from the messages here.
Got a new line with a new number actived on July 27th, which is working fine. The old number will be transferred to a third-party VoIP service, the landline is a backup only. No sense to pay Bell 40$+ dollars per month for 911 and alarm use, and phone failover only!
28.27$ tax included per month with caller ID but no LD, and no yearly price rises, pretty hard to beat that  |
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 | true ... it seems that the new numbers are ok as we managed to activate 2 new numbers for our customers last week. |
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 | reply to inferno_gn Hi there,
Any news?
Ju Leon... |
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 | And still no answer from Marc. Only another "something like that" is in the offing.
Seriously, bite the bullet and go VoIP and keep cellular as your backup. Don't bother with TekTalk. VoIPms gives you tons more for a LOT less money (about $4 a month on average) and has a widly distributed node group. TS seems to be a hope for the best company and nothing more. |
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 TSI AndreGot TekSavvy?Premium,VIP join:2008-06-03 Chatham, ON kudos:8 | reply to l053r said by l053r:Will the stop sell on POTS be lifted in the near future? We don't currently have an ETA as to when it will but we are working towards that goal.
Cheers,
Andre -- TSI Andre Director of Service Delivery Authorized TSI Employee ( »TekSavvy FAQ »Official support in the forum ) @AndreCleroux - Follow me on Twitter |
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 | reply to inferno_gn Hi there,
Personally, I should have switch them out months ago. Bell sucks, seriously...
Ju Leon... -- Otaku Anime Network »www.otakuanime.com/ |
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 | reply to inferno_gn Hi there,
No luck?
Ju Leon... |
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 TSI AndreGot TekSavvy?Premium,VIP join:2008-06-03 Chatham, ON kudos:8 | reply to inferno_gn Nothing yet however can could always try to put them on VoIP. |
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 | reply to inferno_gn Hi there,
The dry-loop fee kinda would suck any savings... 
Ju Leon... -- Otaku Anime Network »www.otakuanime.com/ |
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 DavesnothereNo-BHELL-ity DOES have its Advantages join:2009-06-15 START&Cogeco kudos:6 1 edit | reply to inferno_gn said by inferno_gn:Hi there,
Well, got a reply from the CTRC...
1) If a telephone number.... Another NON-answer !
HeadSpinning is correct on all counts, AFAIK.
And I would be very curious to know (fly on the wall) whether B$ELL has simply refused to let TSI take over the billing of any further Bell POTS numbers, OR that Bell has just raised the wholesale cost to TSI enough that it is not worth TSI's while to do so anymore (and save us subscribers any money too), and TSI is not telling us this little detail.
Of course, TSI stands to make more profit by promoting TekTalk, regardless of whatever Bell may or may not have done regarding the reselling of POTS lines.
BTW, does anyone else simply resell Bell POTS lines in the way that TSI has, and has Bell recently placed THEM into this same difficult position ?
Bell surely has to understand that if they stand too much in the way of letting resellers of POTS prevail, that folks will get pissed enough to drop POTS entirely, which would be a LOSE-LOSE for both TSI AND BELL.
--
We have only 2 things about which to worry : (1) That things may never get back to normal (2) That they already HAVE !
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