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JCohen
Premium
join:2010-10-19
Nepean, ON
kudos:13
Reviews:
·Start Communicat..
·TekSavvy Cable
·Rogers Hi-Speed
reply to inferno_gn

Re: Bell to Teksavvy Home Phone...

said by inferno_gn:

What does it mean? Does Bell being more a douche losing customers that they are limiting switching? They are raising the bill, yet we can't escape, even that is legal or whatnot?

Yes that's exactly what's happening, Bell is limiting the number of phone numbers that TekSavvy is allowed to port per month.

If you don't already have DSL or don't mind paying a dry-loop fee you could switch to VoIP or if you want to keep a POTS line you could look into other Bell resellers or even going to Videotron home phone, I'm not sure of the pricing as I'm in Ontario.

decx
Premium
join:2002-06-07
Vancouver, BC
said by JCohen:

Yes that's exactly what's happening, Bell is limiting the number of phone numbers that TekSavvy is allowed to port per month.

I'm not sure that's even the case. The stop sell has been in place for about 2 months now.


JCohen
Premium
join:2010-10-19
Nepean, ON
kudos:13
Reviews:
·Start Communicat..
·TekSavvy Cable
·Rogers Hi-Speed
said by decx:

said by JCohen:

Yes that's exactly what's happening, Bell is limiting the number of phone numbers that TekSavvy is allowed to port per month.

I'm not sure that's even the case. The stop sell has been in place for about 2 months now.

That what I remember reading from what a TSI rep posted on here a while back.

decx
Premium
join:2002-06-07
Vancouver, BC
True, but that was two months ago and Bell have yet to start doing transfers again.


not

@rogers.com
reply to JCohen
I don't think so. NO ONE from Teksavvy has actually confirmed this. Martin gave a "something like that" quote but he and the rest seem to flatly REFUSE to tell what is going on. When a company starts acting like the incumbents you know it is time to move on.


eots

join:2003-02-04

1 edit
reply to decx
That's blatantly anti-competitive behavior from Bell so why doesn't TSI file a formal complaint with the Competition Bureau? Any time I tried to file a complaint with them about Bell I was told it had to be the service provider filing the complaint.

I too was considering switching my Bell phone service to TSI when my bill went up last month. I believe this Bell limitation is directly related to Bell increasing the rates and it's their attempt prevent a mass exit of customers who want to keep their phone number.


mlerner
Premium
join:2000-11-25
Nepean, ON
kudos:5
said by eots:

That's blatantly anti-competitive behavior from Bell so why doesn't TSI file a formal complaint with the Competition Bureau? Any time I tried to file a complaint with them about Bell I was told it had to be the service provider filing the complaint.

I too was considering switching my Bell phone service to TSI when my bill went up last month. I believe this Bell limitation is directly related to Bell increasing the rates and it's their attempt prevent a mass exit of customers who want to keep their phone number.

TekSavvy's landline service is simply a resale service Bell offers, there's no tariff or regulation and therefore Bell can do whatever they want with it.


ssslim

@electronicbox.net
reply to JCohen
said by JCohen:

Yes that's exactly what's happening, Bell is limiting the number of phone numbers that TekSavvy is allowed to port per month.

They're only limiting the number of phone ports done cheaply. TSI isn't willing to take a risk with higher installation costs so clients just have to wait until their cheap quota renews.


Old Martin
Premium
join:2006-02-23
kudos:33
reply to not
TekSavvy's wireline home phone service is provided via an unregulated service platform provided to TekSavvy by Bell Canada on a purely voluntary basis. Due to certain limitations associated with the Bell service platform, TekSavvy has had to impose stop sells in certain situations.
--
TSI Martin (Escalations / Social Media) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )


not

@rogers.com
Another non-answer Martin. What situations? Where is the stop sell imposed? Honestly this is like getting info from Bell. . .

HeadSpinning
MNSi Internet

join:2005-05-29
Windsor, ON
kudos:6
reply to Old Martin
said by Old Martin:

TekSavvy has had to impose stop sells in certain situations.

"has had to" is probably stretching things a bit. Bell will be happy to take your order - the terms just might not palatable.
--
MNSi Internet - »www.mnsi.net

graniterock
Premium
join:2003-03-14
London, ON
reply to Old Martin
Would teksavvy consider creating a wait list or are things just going suddenly open up for all? I have Teksavvy DSL so tektalk / voip wipes out the advantages of as I'd have to go dry loop.


JCohen
Premium
join:2010-10-19
Nepean, ON
kudos:13
Reviews:
·Start Communicat..
·TekSavvy Cable
·Rogers Hi-Speed
said by graniterock:

Would teksavvy consider creating a wait list or are things just going suddenly open up for all? I have Teksavvy DSL so tektalk / voip wipes out the advantages of as I'd have to go dry loop.

Not nescacarily, their is still an advantage to TekTalk as the plans are better than with POTS. It's also dependent on what your band rate is, if you're in A-D than TekTalk is still viable alternative.