 Subaru1-3-2-4Premium
join:2001-05-31
Greenwich, CT | reply to mackey
Re: [Rant] Home Depot said by mackey:said by Ghastlyone:What's funny is, it usually takes longer to go through a self checkout stand then having an actual cashier ring your crap up.
Like when you scan an item yourself and the bagging area thinks you didn't bag your item. So then it locks up and will not proceed until the cashier in the self check out area resets your station? I can get through a self-checkout register MUCH, MUCH quicker then a staffed register. You just need to know how to use the machine (and what you *don't* need to wait for). 1) Walk up to the machine and immediately start scanning items, ignoring anything it's trying to say. No, you don't actually need to select your language; it'll assume english. 2) When putting small, light items in your bag, give the rail holding the bag a light smack as you drop the item. This will prevent almost all "didn't bag the item" errors. 3) If you're paying by plastic, when done bagging, click 'finish and pay' and immediately swipe your card ignoring any payment selection screen. It'll get the memo when it sees the card. If it asks for your pin but you want to use credit, just click 'cancel' on the pin pad and it'll then prompt for a signature. If I only have a few items I can use the self-checkout machine and be out of the store in under 30 seconds. /M This is how I do it I can swipe my card before they speak swipe your card.. I do the same at the food store because that speaker is extra loud and I like to show off because it does not take 5 min to bag 5 items..
Self checkout at the food store I can be done in about a minute depending what I buy but it's mostly under 3 items.
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scross
join:2002-09-13
Cordova, TN | reply to Ghastlyone
said by Ghastlyone:said by cowboyro:They don't have self-checkout stands there???
said by thegeek:I thought all HD had self checkouts?
Of course they do. Are you going to go through a self check out stand with 40 items though? What about people that purchase hardware like nuts and bolts, etc? You'll be standing there all day looking these items up. What's funny is, it usually takes longer to go through a self checkout stand then having an actual cashier ring your crap up. Like when you scan an item yourself and the bagging area thinks you didn't bag your item. So then it locks up and will not proceed until the cashier in the self check out area resets your station? Bolts these days are typically marked with a three-character code on the head, so no lookups are required; dunno about nuts, though.
I'm in the habit of using self-check whenever it's available, but you may be right; I should probably go ahead and just use a cashier if one is open.
The "didn't bag" thing is my personal demon. I always bag, or otherwise place the item on the bagging scale if it's too large. But I invariably get the "attendant notified" message at some point during the transaction - and the attendants almost invariably (probably 90% of the time) just do the reset without coming anywhere near me, or even looking in my direction, as far as I can tell. |
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Subaru1-3-2-4Premium
join:2001-05-31
Greenwich, CT | reply to Subaru
The washers at the cashier they match the washer size to a chart. |
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 r81984Fair and BalancedPremium
join:2001-11-14
Katy, TX
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| reply to scross
said by scross:said by Ghastlyone:said by cowboyro:They don't have self-checkout stands there???
said by thegeek:I thought all HD had self checkouts?
Of course they do. Are you going to go through a self check out stand with 40 items though? What about people that purchase hardware like nuts and bolts, etc? You'll be standing there all day looking these items up. What's funny is, it usually takes longer to go through a self checkout stand then having an actual cashier ring your crap up. Like when you scan an item yourself and the bagging area thinks you didn't bag your item. So then it locks up and will not proceed until the cashier in the self check out area resets your station? Bolts these days are typically marked with a three-character code on the head, so no lookups are required; dunno about nuts, though. I'm in the habit of using self-check whenever it's available, but you may be right; I should probably go ahead and just use a cashier if one is open. The "didn't bag" thing is my personal demon. I always bag, or otherwise place the item on the bagging scale if it's too large. But I invariably get the "attendant notified" message at some point during the transaction - and the attendants almost invariably (probably 90% of the time) just do the reset without coming anywhere near me, or even looking in my direction, as far as I can tell. That is sad.
Who does not have cell phone these days? When I buy nuts and bolts I write the item number and quantity in my cell phone.
At checkout, I just show the cashier and she quickly types it in.
You have to be stupid to walk up to the register with a bunch of nuts and bolts with no item numbers.
If you are really in a hurry with no cell phone or pen/paper. You can ask the service desk to loan you a pen/paper to write down the items numbers and quanities as you go along.
Or you can even buy a pen and mini notebook then do your shopping.
They are supposed to have those bags and a pen, but for some reasons the pen is always missing from the chain.
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...brought to you by Carl's Jr. |
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scross
join:2002-09-13
Cordova, TN | said by r81984:That is sad.
Who does not have cell phone these days? When I buy nuts and bolts I write the item number and quantity in my cell phone.
At checkout, I just show the cashier and she quickly types it in.
You have to be stupid to walk up to the register with a bunch of nuts and bolts with no item numbers.
If you are really in a hurry with no cell phone or pen/paper. You can ask the service desk to loan you a pen/paper to write down the items numbers and quanities as you go along.
Or you can even buy a pen and mini notebook then do your shopping.
They are supposed to have those bags and a pen, but for some reasons the pen is always missing from the chain.
There are a couple of smaller hardware stores locally who do the pen-and-paper thing; in fact, not too long ago one of the cashiers there got kind of huffy with me because I had failed to do this for a couple of items, while others don't seem to care. On the other hand, the last time I was in a big-box home improvement store and tried to find something to write stock numbers and prices down with, I was told not to bother because it would be handled up front. This was the same person who told be about the codes on top of the bolt heads.
Now about those codes: It is fairly standard practice in the industry to mark bolt heads and nuts in such a way as to indicate their construction and strength. So I was a bit surprised to find them marked instead for inventory purposes, unless maybe these markings are standardized and are serving a dual-purpose.
»www.lippincottsupply.com/bolt-nut_ident.pdf |
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KearnstdElf WizardPremium
join:2002-01-22
Mullica Hill, NJ | reply to Subaru
its possible the numbers on bolts are now served like the tried and true PLU system used for produce. PLUs are the same in every single supermarket, Bananas in NJ will the same PLU as they do in CA.
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r81984Fair and BalancedPremium
join:2001-11-14
Katy, TX Reviews:
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| reply to scross
I know about about grade markings, anyone in the construction or manufacturing world knows about grade markings. It IS standard practice for ISO, ASTM, SAE to use for any type of construction.
8 and 5 have markings, 2 has nothing.
Then you need to know the size.
Sure the cashier can spend time using a size gage and looking at the markings, but it saves alot of time just to have the item number ready.
Home depot has the bags and pens on chains to write the item numbers, but most of the time the pens are missing.
It is common courtesy to the cashier and those in line behind you to make a list and have it ready at checkout to save time. You can do this on your cell phone.
I cant believe people think it is OK to just take bolts to the cashier without having the item number ready.
Things like this is why people get frustrated waiting in line when they have to wait behind people who dont care about moving quickly.
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...brought to you by Carl's Jr. |
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Subaru1-3-2-4Premium
join:2001-05-31
Greenwich, CT | I've never seen the bag and pen at HD but I saw it and lowes and used it for two lag bolts. |
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 HallPremium,MVM
join:2000-04-28
Dayton, OH
kudos:2 | reply to Ghastlyone
said by Ghastlyone: What's funny is, it usually takes longer to go through a self checkout stand then having an actual cashier ring your crap up. Stores do not put self-checkouts in to save time, they do it to reduce manpower. |
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scross
join:2002-09-13
Cordova, TN | reply to Subaru
I'm pretty sure it was HD where the guy told me not to bother, that they would just key in the codes off the head of the bolts. I don't remember ever writing anything down at Lowe's, either, but I may have. Ace Hardware was the place ("Ace Is The Place ...") where the salesclerk got testy with me because I missed writing down a couple of items. There is another former Ace (it has long since changed hands to local ownership) which has plenty of pens and paper and bags, but they don't usually get too chuffed if you don't use this system. Most of the employees have been there forever and are of a certain age, so they probably know their inventory by heart - unlike those places which have constant turnover. |
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 thegeekPremium
join:2008-02-21
right here
kudos:2
 ·Suddenlink
| reply to Kearnstd
said by Kearnstd:Bananas in NJ will the same PLU as they do in CA.
4011
15 fucking years since i worked in a grocery store and i still can't forget the damn produce codes. but fuck if i can remember my kids' birthdays. |
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KearnstdElf WizardPremium
join:2002-01-22
Mullica Hill, NJ | you never forget that code, I think it is the first one ever taught to a cashier.
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[65 Arcanist]Filan(High Elf) Zone: Broadband Reports |
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Subaru1-3-2-4Premium
join:2001-05-31
Greenwich, CT | reply to thegeek
what is 4011 used for? Just produce in general? |
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thegeekPremium
join:2008-02-21
right here
kudos:2 Reviews:
·Suddenlink
| no, to ring up bananas. next time you are shopping look at the little sticker on the bananas and it will say 4011. most produce has a sticker with a number.
if you are shopping at walmart and use the self checkout just punch in the 4 digit number on the sticker instead of scrolling through page after page trying to match the picture to what you are buying. it's much faster. but then, why are you buying produce at walmart, their produce sucks. |
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 swintecPremium,VIP
join:2003-12-19
Alfred, ME
kudos:4
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| reply to r81984
said by r81984:When the delivery person shows up they inventory what did not sell and they restock the shelves how they want.
The stores inventory count means nothing. Just sayin.
For coke and pepsi (and at least here, beer and wine) the delivery person does not just show up and stock with what they think. The soda companies have sales reps that go in and clean up the shelves and make out an order with their handhelds which will then get delivered later on, most cases, next day. The delivery guys will simply show up and put on the shelve what was ordered for them.
Busy weekends, the sales reps will sometimes go back to the larger stores and do a pack out to replenish the shelves again with excess inventory they ordered during the week, which is kept out back. Pain in the ass for them if they live a distance away from the store but a decent way to get some more sales under their belt.
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I owe HD big time for the way they treated me. I bought a $500+ Honda lawn mower from them and it didn't start as easy as it should. I returned it and, since it was a busy time of year, was told it'd be back in a week or two. When it wasn't back by the promised date ... nor for weeks after ... they "confessed" to losing my mower (they had a record of it being repaired and returned to the store, but couldn't find it!). So, since they had no more of "my" model in stock, they'd replace it with a $700 (!) model (which always starts on the first pull). Glad I didn't lose my temper over the whole thing. |
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HallPremium,MVM
join:2000-04-28
Dayton, OH
kudos:2 | said by motorhomer :So, since they had no more of "my" model in stock, they'd replace it with a $700 (!) model (which always starts on the first pull). Glad I didn't lose my temper over the whole thing. It's amazing how acting like a decent human being and accepting that mistakes happen can pay off sometimes, huh ? On the contrary, the screaming, make-a-scene "customer" would probably be offered a lesser model + a gift card to get them close to the same value as the original purchase. |
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Subaru1-3-2-4Premium
join:2001-05-31
Greenwich, CT | reply to thegeek
our walmart is not a supercenter so no produce here but I'd have to give that a try haha
Now I'm going to have to chuckle next time I see 4011 on something  |
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scross
join:2002-09-13
Cordova, TN | My wife informs me that a lot of stores now sell bananas individually, instead of in bunches - a "single serving", as it were. She seem quite unnerved by this development for some reason. I wonder how typing in 4011 would cause that to ring up? I assume that these would have been assigned a different number, though. |
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Subaru1-3-2-4Premium
join:2001-05-31
Greenwich, CT | must be something new since here they always have them as bunches and most of the time on sale as well. |
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