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Rangersfan

@sbcglobal.net

reply to ISurfTooMuch

Re: Called Dish and complained

said by ISurfTooMuch:

After all, most of the time, we're forced to pay for a bunch of channels we don't want, so, when some of those channels are taken away, for whatever reason, we want some of that money back.

It doesn't work that way. Just as your price does not increase each time a new channel is added.


jmn1207
Premium
join:2000-07-19
Ashburn, VA
kudos:1

said by Rangersfan :

said by ISurfTooMuch:

After all, most of the time, we're forced to pay for a bunch of channels we don't want, so, when some of those channels are taken away, for whatever reason, we want some of that money back.

It doesn't work that way. Just as your price does not increase each time a new channel is added.

The reality is that they actually do increase our prices when new channels are added (and even when they're not), but due to system limitations and to avoid an accounting nightmare, it is not done this way.

Your argument does not consider the level of effort it would take to track and maintain a system that offered instant rebates or rate increases based on content updates. That would be too obvious to the consumers, and the backlash would be significant, so they hide the rate increases and make it more difficult for the average consumer to recognize them.

In short, they get everyone with price increases, regardless, yet any refunds are handled on a one-to-one basis and only if someone complains too loudly.


Rangersfan

@sbcglobal.net

said by jmn1207:

The reality is that they actually do increases our prices when new channels are added (and even when they're not), but due to system limitations and to avoid an accounting nightmare, it is not done this way.

No they do not. Price increase typically occur annually not when each new channel is added. In fact, Dish Network did not have a price increase this year despite the fact that new channels have been added on the past couple of years.

Also, I'm not arguing about anything. I'm simply stating the facts.

ISurfTooMuch

join:2007-04-23
Tuscaloosa, AL

reply to Rangersfan
No, rates don't go up as channels are added, but the cost to the provider eventually rises, and that increase must be covered somehow. It's the same with any business. If the cost of water chestnuts rises today, I might not see my lunch bill go up today, but, eventually, it will go up.

But I'm not talking about that here. I'm simply saying that people feel ripped off because they have to pay for a bunch of channels they don't want, so, if any channels go away, then they feel that their bill should go down. Personally, I don't watch ESPN, and I deeply resent having to pay so that someone else can watch, so, if ESPN was dropped by my provider, you can bet that I want that money back. Personally, I'd prefer that they allowed me to drop them from my lineup and get that cash back now, but I'm not holding my breath for that to happen.



Rangersfan

@sbcglobal.net

said by ISurfTooMuch:

No, rates don't go up as channels are added, but the cost to the provider eventually rises, and that increase must be covered somehow. It's the same with any business. If the cost of water chestnuts rises today, I might not see my lunch bill go up today, but, eventually, it will go up.

That is exactly what I explained in one of my posts earlier in this thread. Also, if the providers costs go up with channel additions and down with channel removals, the net effect would be reflected in the next price increase. Most channel removals due to negotiation disputes are temporary, and the channels are returned to the lineup within a short period of time.

By the way, unless you subscribe to some channel on an a la carte basis, you subscribe to a package not to channels. The provider has the right to add or remove channels from that package. You have the right to be unhappy when this happens, but you are not entitle to a price adjustment because of changes in the channel lineup. The provide might decide to give temporary credits to those who complain, but once the credits go away, you are back to paying the regular rates.


jmn1207
Premium
join:2000-07-19
Ashburn, VA
kudos:1

reply to Rangersfan

said by Rangersfan :

said by jmn1207:

The reality is that they actually do increases our prices when new channels are added (and even when they're not), but due to system limitations and to avoid an accounting nightmare, it is not done this way.

No they do not. Price increase typically occur annually not when each new channel is added. In fact, Dish Network did not have a price increase this year despite the fact that new channels have been added on the past couple of years.

Also, I'm not arguing about anything. I'm simply stating the facts.

Right, no direct price increases that consumers can easily identify, yet they did find a way to squeeze more money out of a significant number of customers.

Here is where Dish is making increases in 2012.

Bundled Premium Movie Networks
DishLATINO Basico
Multi-Sport Pack
Box Return
Late Charge


Rangerfan

@sbcglobal.net

said by jmn1207:

Right, no direct price increases that consumers can easily identify, yet they did find a way to squeeze more money out of a significant number of customers.

Here is where Dish is making increases in 2012.

Bundled Premium Movie Networks
DishLATINO Basico
Multi-Sport Pack
Box Return
Late Charge

The cost to acquire programming is only one component of the operating costs of a TV provider. There other costs incurred to operating any business that increase just as your total cost of living tends to increase each year.


jmn1207
Premium
join:2000-07-19
Ashburn, VA
kudos:1

said by Rangerfan :

said by jmn1207:

Right, no direct price increases that consumers can easily identify, yet they did find a way to squeeze more money out of a significant number of customers.

Here is where Dish is making increases in 2012.

Bundled Premium Movie Networks
DishLATINO Basico
Multi-Sport Pack
Box Return
Late Charge

The cost to acquire programming is only one component of the operating costs of a TV provider. There other costs incurred to operating any business that increase just as your total cost of living tends to increase each year.

Our total cost of living is increasing because our politicians are spending my money with reckless abandon. TV providers have far outpaced the rate of inflation. Operating costs have decreased, customer satisfaction is abysmal for the industry, and the number of technicians and other key personnel have been drastically reduced with relation to the number of subscribers.

More than anything else, programming costs are driving the higher bills year after year. Until recently, both the content and TV providers were making a little extra with each increase, but now the top of the tent has been reached and this circus has nearly run its course. Many customers simply cannot afford to pay any more than they currently do, and instead of paying the TV provider more money, they look for alternative options to reduce their bills. So now the content creators are still expecting to make more money every year as usual, but the TV providers are finding that they are unable to recoup and profit from the customers like they could in the past.

»videomind.ooyala.com/blog/cable-···nth-2020

»www.marketingcharts.com/televisi···w-22207/


Rangerfan

@sbcglobal.net

said by jmn1207:

Operating costs have decreased, customer satisfaction is abysmal for the industry, and the number of technicians and other key personnel have been drastically reduced with relation to the number of subscribers.

You might want to review a few annual reports.

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