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vladdsl

join:2012-07-13

reply to mozerd

Re: Strange speed test result for Cisco DPC3825 modem

David, thanks a lot for clarification.
Now I see that my pc and router pick up different IP addresses from different subnets. Does it mean that even if they fix it for [A], it may become slow for [B] since it's hit-or-miss? Unless they can assign a static IP address for the modem?


mozerd
Light Will Pierce The Darkness
Premium,MVM
join:2004-04-23
Nepean, ON

said by vladdsl:

Does it mean that even if they fix it for [A], it may become slow for [B] since it's hit-or-miss? Unless they can assign a static IP address for the modem?

Yes, that is correct assuming that the static IP address is associated with the faster segment.
BUT a static IP address does not guaranteed that you will be on the fastest segment because their networks are constantly changing [adding customers etc.] But with the right infrastructure they can control how speeds [bandwidth] is managed for each of their segments --- so it all depends on how they [Rogers] are modernizing their equipment for your specific area.

So yes, you just have to be patient and hope that the Rogers infrastructure that manages your area is being upgraded to deal with the kind of issue that you are experiencing --- at some point it will balance itself out.

The technician that will be coming to your home [to analyse] will report his findings to Rogers and Rogers will try to make adjustments to fix your issue assuming Rogers do have the upgraded systems in place.
--
David Mozer
IT-Expert on Call
Information Technology for Home and Business

vladdsl

join:2012-07-13

Thanks David. Looks like I shouldn't even have raised this issue with Rogers since I'm going to use it with the router [B] anyway.
This is what I'm getting this morning through the router:



mozerd
Light Will Pierce The Darkness
Premium,MVM
join:2004-04-23
Nepean, ON

Very nice test. You should call them and cancel the service call ... Certainly looks like your modem/Router are on an excellent segment. Enjoy


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