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DeltaDart1

join:2007-12-13
Cedar Rapids, IA

Mediacom Cedar Rapids-Here we go again!

This weeks problem is a goody. Around 5pm the cable picture and sound was broken up. You could not watch it so just turned the tv off. Signal came back but here's where it's interesting. TV-1-Perfect picture and sound also. TV-2-The screen says "This channel should be available shortly. REF CODE-SOaOO. TV-3-Fuzzy picture but watchable. TV-4-Picture very distorted and unwatchable.
I have no idea what the problem could be. Help??


FreedTech

join:2011-02-24
united state
Reviews:
·NetINS

Couple of questions:
Did anything change in your house? (ad, remove or move tv's)
Do you have a house amp? (if so is it plugged in)
How many digital boxes do you have? On what TVs?
Digital channel I assume being in Cedar Rapids. All channels or just certain ones?

A splitter may be going bad, could be a bad/loose wire or something as simple as that.



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75

Hello DeltaDart1,

I will be happy to look into this issue for you. Can you send me an IM with your account or phone number?


DeltaDart1

join:2007-12-13
Cedar Rapids, IA

Went downstairs where the cable comes into the house and jiggled the cable and picture came back to normal. Don't know why that worked but it did.



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75

That's good, let me know if you have any other issues.


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