said by xirian:I would get the unlimited calling in writing since their international package for calling mentions up to 250 minutes, I don't see an unlimited.
The Extended Dial Plan has been offered as a winback promotion for a few years (maybe 2?). Something like Boost Plus, Extended Dial Plan, or international package or international video package with triple play.
Has anyone ever got a deal "in writing" when dealing with inbound phone sales? I always thought that was something that would only happen with the direct sales reps that contact you, and not the other way around. However calls are recorded so if you have some info on the person you speak to (name & ID & time of call) they should be able to pull the call should some outright lie be told.