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[AZ] Frequent disconnectsI am having constant disconnects of 15-30 minutes for the last month or so in Tucson, AZ. Here is my current state, what it looks like when I am connected (SB5101):
Downstream Value Frequency 837000000 Hz Signal To Noise Ratio 28.5 dB Power Level -9.3 dBmV
Upstream Value Channel ID 2 Frequency 29600000 Hz Power 43.7 dBmV
Until about a month ago I had constant SNR around 35 and nothing has changed, cabling-wise, or splitter-wise. When I get a disconnect, my SNR usually drops to the low 20's and my power level sticks around -20 or -21. |
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m8trix join:2003-12-24 Chandler, AZ |
m8trix
Member
2012-Jul-16 2:56 pm
low snr and downstream power is most likely the issue,if all connections are tight and no additional splitters on the line then you will need a tech out to resolve |
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mariap join:2012-07-19 Tucson, AZ |
to goomba39
I am also in Tucson and have similar disconnects. My disconnects for the last three days have been around the same time (noon). I found this forum by googling my issue. I have a tech scheduled to come out on Monday but any info that would help with this would be appreciated. |
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