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diddypc

join:2011-07-07

Verizon keeps sending re-furbished/broken droids for replace

We've been in a loop some time now. The initial Droid they sent was defective at our contract sign up. Every subsequent droid replacement they send is a re-furbished droid and is still broken. We've been through so many different model/manufacturer droids and were still left without experiencing the real "DROID" experience. Any suggestions to motivate Verizon support to just send a "new" phone? It would seem they're just dragging us along in this game until warranty is up, and were just left with a fudged up DROID phone



beck
Premium,MVM
join:2002-01-29
On The Road
kudos:1
Reviews:
·Stablehost.com

Droid and Android are not the same. All Droid phones are Android, but not all Android phones are Droid.

I assume you have been through many android type phones. Which ones and how many? Sometimes it can take many times to get a good refurbed phone.

Can you go to a store to try your new phone before taking it home?



Hall
Premium,MVM
join:2000-04-28
Germantown, OH
kudos:2
reply to diddypc

What's "broken" ? Every one ? Imagine the odds... (!!)



lordpuffer
RIP lil
Premium
join:2004-09-19
Rio Rancho, NM
kudos:2
Reviews:
·CableOne

said by Hall:

What's "broken" ? Every one ? Imagine the odds... (!!)

Oh....It can happen. That's one reason that I left Verizon, and never looked back.
--
Obama in 2012 - There's No Tea Left In The Bag.