reply to Suntop
Re: Things that make you go Hummmmm. All of those things that you want them to say, they say. They say it in the AUP, TOS, and several other documents that you agree to.
"Speeds up to 50mbps except during peak times when your speed may be considerably lower."
the whole UP TO part includes peak time slowdowns. in fact, zero mbps is included in that UP TO bit.
As to why they don't provided a detailed description as to what to expect from the service. Well, they don't do that because that would be horrible marketing. Nobody does that.