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Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:10
reply to NetFixer

Re: SB6120 Firmware Updated (7/19/12)

Well; yes!
We noticed this reusing of config names when Comcast took over former Adelphia areas that were already DOCSIS 2.0. We were seeing nothing but "D1.1" naming in our config files, but in actuality they were D2.0 files. This "reusing" of existing names continues.


sortofageek
Runs from Clowns
Premium,Mod
join:2001-08-19
kudos:23
reply to NetFixer
The way I see it, the network people know what the file does because they can see what is in it. It is the customer who just sees the name and hasn't a clue.
--
Join Team Helix * I am praying for these friends .


Tsume
Premium
join:2004-02-23
Johnson City, TN
Reviews:
·Comcast
reply to GmDude66
I got this same upgrade a few days ago on my SB6120 (and we JUST got D3 here within the past week. Good things come bundled together I guess!). My modem still reports IPv4, but I'll take what I can get out here. I also noticed the weird config file name - saw that I had downstream channel bonding but a "d11" in the config file. I figured it was some weird naming scheme quirk, and judging from previous posts that's what it is.
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koitsu
Premium,MVM
join:2002-07-16
Mountain View, CA
kudos:23

2 edits
reply to GmDude66
Just picked this up on my SB6121 in Mountain View, CA today after I did a Reset Factory Defaults + Reboot Modem.

From my own parser / logs:

Jul 29 16:50:00        Firmware: SB612X-1.0.3.3-SCM00-NOSH (Aug 12 2010 13:58:19)
Jul 29 16:50:00    Boot Version: PSPU-Boot(25CLK) 1.0.12.
Jul 29 16:50:00    Modem Uptime: 31 days 16h:20m:43s
Jul 29 16:50:00  Down Channel  2: 717000000 Hz,   0 dBmV power, 37 dB SNR, mods: QAM256
Jul 29 16:50:00  Down Channel  3: 723000000 Hz,   0 dBmV power, 37 dB SNR, mods: QAM256
Jul 29 16:50:00  Down Channel  6: 741000000 Hz,   0 dBmV power, 37 dB SNR, mods: QAM256
Jul 29 16:50:00  Down Channel  7: 747000000 Hz,   0 dBmV power, 36 dB SNR, mods: QAM256
Jul 29 16:50:00    Up Channel  9:  23700000 Hz,  47 dBmV power, 5.120 Msym/sec, mods: [3] QPSK [3] 64QAM
Jul 29 16:50:00    Up Channel  7:  35400000 Hz,  48 dBmV power, 2.560 Msym/sec, mods: [3] QPSK [2] 16QAM
Jul 29 16:50:00    Up Channel  8:  30600000 Hz,  47 dBmV power, 5.120 Msym/sec, mods: [3] QPSK [3] 64QAM
Jul 29 16:50:00 Stats Channel  2: 124394696875 unerrored, 52046 correctable, 625 uncorrectable
Jul 29 16:50:00 Stats Channel  3: 124394697536 unerrored, 51145 correctable, 576 uncorrectable
Jul 29 16:50:00 Stats Channel  6: 124394715110 unerrored, 34111 correctable, 492 uncorrectable
Jul 29 16:50:00 Stats Channel  7: 124394719971 unerrored, 28888 correctable, 531 uncorrectable
Jul 29 16:50:00 --
Jul 29 17:00:00        Firmware: SB_KOMODO-1.0.6.6-SCM00-NOSH (Apr 17 2012 15:09:37)
Jul 29 17:00:00    Boot Version: PSPU-Boot(25CLK) 1.0.12.
Jul 29 17:00:00    Modem Uptime: 0 days 0h:3m:39s
Jul 29 17:00:00  Down Channel  5: 735000000 Hz,   0 dBmV power, 36 dB SNR, mods: QAM256
Jul 29 17:00:00  Down Channel  6: 741000000 Hz,   0 dBmV power, 36 dB SNR, mods: QAM256
Jul 29 17:00:00  Down Channel  7: 747000000 Hz,   0 dBmV power, 36 dB SNR, mods: QAM256
Jul 29 17:00:00  Down Channel  8: 753000000 Hz,   0 dBmV power, 35 dB SNR, mods: QAM256
Jul 29 17:00:00    Up Channel  9:  23700000 Hz,  47 dBmV power, 5.120 Msym/sec, mods: [3] QPSK [3] 64QAM
Jul 29 17:00:00    Up Channel  7:  35400000 Hz,  48 dBmV power, 2.560 Msym/sec, mods: [3] QPSK [2] 16QAM
Jul 29 17:00:00    Up Channel  8:  30600000 Hz,  47 dBmV power, 5.120 Msym/sec, mods: [3] QPSK [3] 64QAM
Jul 29 17:00:00 Stats Channel  5: 8320448 unerrored, 24 correctable, 706 uncorrectable
Jul 29 17:00:00 Stats Channel  6: 8320546 unerrored, 20 correctable, 612 uncorrectable
Jul 29 17:00:00 Stats Channel  7: 8320541 unerrored, 26 correctable, 612 uncorrectable
Jul 29 17:00:00 Stats Channel  8: 8320547 unerrored, 61 correctable, 572 uncorrectable
Jul 29 17:00:00 --
 

Amusingly this firmware still has the bug where after certain reboots/resets, despite being fully 100% online and functional, the Status page still shows:

Cable Modem Status     Offline
 

Another factory reset + reboot will fix that.

Two things I've noticed about the firmware change:

1. The Signal page now has Ranging Status information per-channel on the Upstream channels (my log above doesn't show that; I need to add the proper code to my script). But for example:

Channel ID         9         7         8 
Ranging Status     Success   Success   T4 TimeOut 
 

2. EDIT: Seems the "IPv6 Only" thing I was reporting was just a fluke as a result of the upgrade. It went away (went to "IPv4 Only" which is what I'm used to seeing) once I did a second factory reset + reboot. Wouldn't be the first time I've seen this. Sorry for the noise.

3. There's an "Open Source" menu now listing off all the stuff used to build the firmware.

After a 2nd factory reset + reboot, and me updating my script that pulls stats for my logs, looks good:

Jul 29 17:21:07        Firmware: SB_KOMODO-1.0.6.6-SCM00-NOSH (Apr 17 2012 15:09:37)
Jul 29 17:21:07    Boot Version: PSPU-Boot(25CLK) 1.0.12.
Jul 29 17:21:07    Modem Uptime: 0 days 0h:3m:19s
Jul 29 17:21:07  Down Channel  1: 705000000 Hz,   0 dBmV power, 37 dB SNR, mods: QAM256
Jul 29 17:21:07  Down Channel  2: 717000000 Hz,   0 dBmV power, 36 dB SNR, mods: QAM256
Jul 29 17:21:07  Down Channel  5: 735000000 Hz,   0 dBmV power, 37 dB SNR, mods: QAM256
Jul 29 17:21:07  Down Channel  8: 753000000 Hz,  -1 dBmV power, 36 dB SNR, mods: QAM256
Jul 29 17:21:07    Up Channel  9:  23700000 Hz,  47 dBmV power, 5.120 Msym/sec, mods: [3] QPSK [3] 64QAM, status: Success
Jul 29 17:21:07    Up Channel  7:  35400000 Hz,  48 dBmV power, 2.560 Msym/sec, mods: [3] QPSK [2] 16QAM, status: Success
Jul 29 17:21:07    Up Channel  8:  30600000 Hz,  47 dBmV power, 5.120 Msym/sec, mods: [3] QPSK [3] 64QAM, status: Success
Jul 29 17:21:07 Stats Channel  1: 8510103 unerrored, 14 correctable, 639 uncorrectable
Jul 29 17:21:07 Stats Channel  2: 7878473 unerrored, 4 correctable, 511 uncorrectable
Jul 29 17:21:07 Stats Channel  5: 7878564 unerrored, 1 correctable, 567 uncorrectable
Jul 29 17:21:07 Stats Channel  8: 7878742 unerrored, 1 correctable, 546 uncorrectable
Jul 29 17:21:07 --
 

--
Making life hard for others since 1977.
I speak for myself and not my employer/affiliates of my employer.

andyross
Premium,MVM
join:2003-05-04
Schaumburg, IL
I had a T4 reboot Sunday around noon. Upon starting, it logged this new error:
Jul 29 2012 11:09:32 5-Warning U103.0 Initializing Channel Timeout Expires - Time the CM can perform initial ranging on all upstream channels in the TCS has expired

I had that 'offline' message. I just did a plain reboot, and it connected back normally.

andyross
Premium,MVM
join:2003-05-04
Schaumburg, IL
I wish I knew what was going on. Just had another T4 timeout...

Krellan

join:2001-06-06
Castro Valley, CA
reply to GmDude66
I'm in Castro Valley, CA.

My modem got stuck and needed a reboot, so I power cycled it, and also received the firmware upgrade just a few days ago:

quote:
Model Name: SB6120
Vendor Name: Motorola
Firmware Name: SB_KOMODO-1.0.6.6-SCM00-NOSH
Boot Version: PSPU-Boot 1.0.0.4m1
Hardware Version: 3.0
Serial Number: 317001026603836405040011
Firmware Build Time: Apr 17 2012 15:09:37

Name of configuration file = d11_m_sb6120_silver_c01.cm

Good to see this upgrade! I checked for an IPv6 address, and unfortunately, no love yet.

Does something specific have to be done to enable an IPv6 address, or is it something you just automatically pick up when Comcast chooses to flip the switch on their side? My router already supports IPv6 and automatically searches for an address on each interface. It only found the link-local address (starting with fe80::) which doesn't work, but this tells me that at least it's searching.

Josh


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
said by Krellan:

I checked for an IPv6 address, and unfortunately, no love yet.

Does something specific have to be done to enable an IPv6 address, or is it something you just automatically pick up when Comcast chooses to flip the switch on their side? My router already supports IPv6 and automatically searches for an address on each interface. It only found the link-local address (starting with fe80::) which doesn't work, but this tells me that at least it's searching.

Josh

If your router supports the DHCP method that Comcast uses, it should be automatic (although some routers may need to be manually set to use DHCP for IPv6 instead of depending on automatic detection).

I don't have Comcast's native IPv6 at my location yet and my Netgear router does not automatically detect Comcast't 6to4 tunnel (I have to manually select that in the router's IPv6 setup page), but my directly connected server boxes automatically connect to Comcast's 6to4 tunnel. I suspect that when I do get Comcast's native IPv6, I may have to setup my Netgear router for either DHCP or Fixed instead of automatic detection (but I won't know until it happens, especially since Comcast has been keeping mum about how they are going to handle business class static IP accounts).
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

GmDude66

join:2007-09-09
York, PA
reply to GmDude66
This is a new one:
DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;


Oregonian
Premium
join:2000-12-21
West Linn, OR
Reviews:
·Comcast
I saw these two yesterday. Don't remember seeing them before...

TLV-11 - unrecognized OID;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;

MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;


sortofageek
Runs from Clowns
Premium,Mod
join:2001-08-19
kudos:23
reply to NetFixer

(topic move) I received two blocks of IPv6 addresses?

Moderator Action
The post that was here (and all 1 followups to it), has been moved to a new topic .. »[IPv6] I received two blocks of IPv6 addresses?


koitsu
Premium,MVM
join:2002-07-16
Mountain View, CA
kudos:23
reply to Oregonian

Re: SB6120 Firmware Updated (7/19/12)

said by Oregonian:

I saw these two yesterday. Don't remember seeing them before...

TLV-11 - unrecognized OID;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;

MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;

Yup, I see these as well. They appear to be completely harmless at this point. They're reproducible on a reboot too. I'm not really worried about 'em.
--
Making life hard for others since 1977.
I speak for myself and not my employer/affiliates of my employer.


Oregonian
Premium
join:2000-12-21
West Linn, OR
Agreed. My connection seems as fast and stable as ever.


Brendan
Warr Guitar is here

join:2000-07-14
Littleton, CO
reply to GmDude66
Yeah, that's kind of cool. I just rebooted my modem and got the new firmware. I like seeing what the modem is running. I had a feeling it was Linux-based, but wasn't sure, until now.

catnapped

join:2010-11-22
Elizabethtown, PA
reply to andyross
said by andyross:

I had that 'offline' message. I just did a plain reboot, and it connected back normally.

So did I...so I rebooted. Everything came back as normal...then five minutes later, back to "not started"/"offline" again on the status page. Also T4 showing up on upstream channel 11 and downstream SnR has been trending around the 35 range for the past week or so (it's usually higher).


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4

1 edit
reply to SteveTeow
I still have that warm fuzzy feeling, and it appears the ping count was lower and a snappier internet experience, and this was before the whole "speed increase" that was rolled out.

My questions to you are, what results are we supposed be seeing?

Also, what results are you seeing personally?

What results is Comcast seeing on their end?


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
reply to catnapped
Yeah I did notice that whole "offline" thing even though I was still browsing the web just fine. I rebooted for the hack of it and it went back to "operational" status, so I thought nothing of it.

catnapped

join:2010-11-22
Elizabethtown, PA
reply to Mike Wolf
Seems somewhat laggier to me, to be honest and I've been seeing some strange things from ShaperProbe as well (upstream down to ~700kbps in a couple of instances). Cable lines around here are trash so I guess I shouldn't be too surprised.

sava700

join:2005-03-08
united state
reply to GmDude66
Finally got the new firmware here this morning - did a modem reset and build time went from April 2010 to April 2012...nice but no speed differences. Also need to call them and find out where those doubled speeds they promised in the news release.


whamel
billhamel .net
Premium
join:2002-05-09
Hinsdale, IL
kudos:10
Reviews:
·Verizon Broadban..
·AT&T U-Verse
·Comcast
reply to GmDude66
Whatever, at all costs,avoid the SB2120. Never had a more defective modem in my life, even back when we had 14.4k dial ups....I had 2 field service reps that just told me flat out get a different modem b/c of the amount of complaints they were having regarding that modem.

I recommend the uBee DDM3513. Great modem, rented one from Comcast for 4 months until I settled at my new residence, bought the SB2120. Lets just say I didn't have internet for weeks on end. Read my problems with it in an earlier post. Check it out: »[Connectivity] Connectivity and speed issues,7 tech visits...


FFH5
Premium
join:2002-03-03
Tavistock NJ
kudos:5
said by whamel:

Whatever, at all costs,avoid the SB2120.

The SB6120, not 2120. And I have had an SB6120 for a couple years now. One I bought at Radio Shack. And it has not had even one problem the whole time I have owned it.
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whamel
billhamel .net
Premium
join:2002-05-09
Hinsdale, IL
kudos:10
I meant 6120, sorry.l I'm exhausted, And I still need to do work but I can't because my modem resets every time I do a FTP file transfer, or anything bandwidth intensive. With theSB6120, I couldn't even get internet to just post this reply to you.


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage

1 edit

1 recommendation

said by whamel:

I meant 6120, sorry.l I'm exhausted, And I still need to do work but I can't because my modem resets every time I do a FTP file transfer, or anything bandwidth intensive. With theSB6120, I couldn't even get internet to just post this reply to you.

If I understand your statements, the SB6120 is your own modem, and at this point you really don't know if your current connectivity problem is with your connection or with your modem. My suggestion would be to temporarily get a Comcast rental modem, and then it would be their responsibility to fix the connection (if the rental modem itself does not fix the problem). After that, you can hassle with Motorola for a replacement modem (if the SB6120 still has problems).
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.


Cheese
Premium
join:2003-10-26
Naples, FL
kudos:1
reply to GmDude66
My 6120 works flawlessly


cc_ryder

@comcast.net
reply to depster
Anyone know how/where to get the firmware update....suffering "non-existant" upload speed


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
said by cc_ryder :

Anyone know how/where to get the firmware update....suffering "non-existant" upload speed

Where: From Comcast.

How: You wait for Comcast to make it available in your area.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

Youngjm

join:2002-04-01
Ada, MI
reply to GmDude66
I just rebooted my modem tonight and got the update:

Model Name: SB6120
Vendor Name: Motorola
Firmware Name: SB_KOMODO-1.0.6.6-SCM00-NOSH
Boot Version: PSPU-Boot 1.0.0.4m1
Hardware Version: 1.0

gsxxr1300

join:2012-08-05
West Palm Beach, FL
reply to GmDude66
I was having some issues a few weeks ago along that went along with the neighborhood moving to the new digital format that was numerous modem re-boots and loss of internet.

I had a tech out and he was blaming the modem and I told him that this is crazy and that there is nothing wrong with it. Now I see that I have a firmware update and it seems to be stable.


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
reply to sava700
Those speed increases will be mentioned here »[Speed] Northeast speed changes coming.. and updated as customers report in upon recieving it.


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
reply to whamel
Lemons happen but theres a reason why its a really popular modem series, because aside from those lemons, they work hard and consistant.