SB6120 Firmware Updated (7/19/12) - Comcast HSI

Author	All Replies
Linklist Premium join:2002-03-03 Longport, NJ kudos:5	reply to whamel Re: SB6120 Firmware Updated (7/19/12) said by whamel: Whatever, at all costs,avoid the SB2120. The SB6120, not 2120. And I have had an SB6120 for a couple years now. One I bought at Radio Shack. And it has not had even one problem the whole time I have owned it. -- »www.mittromney.com/s/repeal-and-···bamacare »www.mittromney.com/issues/health-care
	to forum · permalink · 2012-08-03 15:29:39 ·
whamel Premium join:2002-05-09 Hattiesburg, MS	I meant 6120, sorry.l I'm exhausted, And I still need to do work but I can't because my modem resets every time I do a FTP file transfer, or anything bandwidth intensive. With theSB6120, I couldn't even get internet to just post this reply to you.
	to forum · permalink · 2012-08-03 15:44:27 ·
NetFixer From my cold dead hands Premium join:2004-06-24 The Boro Reviews: ·Comcast Business.. ·Vonage ·Cingular Wireless ·Comcast 1 edit	said by whamel: I meant 6120, sorry.l I'm exhausted, And I still need to do work but I can't because my modem resets every time I do a FTP file transfer, or anything bandwidth intensive. With theSB6120, I couldn't even get internet to just post this reply to you. If I understand your statements, the SB6120 is your own modem, and at this point you really don't know if your current connectivity problem is with your connection or with your modem. My suggestion would be to temporarily get a Comcast rental modem, and then it would be their responsibility to fix the connection (if the rental modem itself does not fix the problem). After that, you can hassle with Motorola for a replacement modem (if the SB6120 still has problems). -- We can never have enough of nature. We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
	to forum · permalink · 2012-08-03 15:49:16 ·
Cheese Premium join:2003-10-26 Naples, FL kudos:1	reply to GmDude66 My 6120 works flawlessly
	to forum · permalink · 2012-08-03 16:00:54 ·

cc_ryder @comcast.net	reply to depster Anyone know how/where to get the firmware update....suffering "non-existant" upload speed
	to forum · permalink · 2012-08-03 17:46:36 ·
NetFixer From my cold dead hands Premium join:2004-06-24 The Boro Reviews: ·Comcast Business.. ·Vonage ·Cingular Wireless ·Comcast	said by cc_ryder : Anyone know how/where to get the firmware update....suffering "non-existant" upload speed Where: From Comcast. How: You wait for Comcast to make it available in your area. -- We can never have enough of nature. We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
	to forum · permalink · 2012-08-03 17:54:21 ·
Youngjm join:2002-04-01 Ada, MI	reply to GmDude66 I just rebooted my modem tonight and got the update: Model Name: SB6120 Vendor Name: Motorola Firmware Name: SB_KOMODO-1.0.6.6-SCM00-NOSH Boot Version: PSPU-Boot 1.0.0.4m1 Hardware Version: 1.0
	to forum · permalink · 2012-08-03 23:04:56 ·
gsxxr1300 join:2012-08-05 West Palm Beach, FL	reply to GmDude66 I was having some issues a few weeks ago along that went along with the neighborhood moving to the new digital format that was numerous modem re-boots and loss of internet. I had a tech out and he was blaming the modem and I told him that this is crazy and that there is nothing wrong with it. Now I see that I have a firmware update and it seems to be stable.
	to forum · permalink · 2012-08-05 08:54:29 ·
Mike Wolf join:2009-05-24 Beachwood, NJ kudos:3	reply to sava700 Those speed increases will be mentioned here »[Speed] Northeast speed changes coming.. and updated as customers report in upon recieving it.
	to forum · permalink · 2012-08-05 20:19:38 ·
Mike Wolf join:2009-05-24 Beachwood, NJ kudos:3	reply to whamel Lemons happen but theres a reason why its a really popular modem series, because aside from those lemons, they work hard and consistant.
	to forum · permalink · 2012-08-05 20:21:14 ·
sava700 join:2005-03-08 united state	reply to Mike Wolf said by Mike Wolf: Those speed increases will be mentioned here »[Speed] Northeast speed changes coming.. and updated as customers report in upon recieving it. I know I posted there too but just noting it - seems they are very slow rolling it out when they said a week in the release.
	to forum · permalink · 2012-08-05 20:21:37 ·
Mike Wolf join:2009-05-24 Beachwood, NJ kudos:3 Reviews: ·Comcast	reply to cc_ryder its quite possible that the upload speed issue you're having has nothing to do with the firmware of the modem or even the modem itself, it really could be an issue outside your house with the signal levels, with the splitters, or even the cabling itself as they can go bad overnight. Your best bet is to schedule a line technician to come out and check outside the lines. Be careful because sometimes when your asking for a technician they send out an installer instead and they sometimes they don't have the training or equipment to do the actual testing on the pole.
	to forum · permalink · 2012-08-05 20:29:00 ·
Mike Wolf join:2009-05-24 Beachwood, NJ kudos:3 Reviews: ·Comcast	reply to gsxxr1300 In the beginning of my time with Comcast as my ISP I was using their rented RCA modem and was getting slower then 768k download speeds and had a tech come out and he was blaming the modem too, turns out after I made a series of calls to the phone techs and the purchasing of my own modem, they sent the wrong configuration file to the modem all along which was corrected within ten minutes.
	to forum · permalink · 2012-08-05 20:31:29 ·
AVonGauss Premium join:2007-11-01 Boynton Beach, FL	reply to Mike Wolf said by Mike Wolf: Your best bet is to schedule a line technician to come out and check outside the lines. Be careful because sometimes when your asking for a technician they send out an installer instead and they sometimes they don't have the training or equipment to do the actual testing on the pole. You can't call in and schedule a "line technician", and even if you could, that would not be the appropriate first step. The best first step for cc_ryder would be to follow the instructions at the top of this forum on how to get help and create a new topic specific to their issue. »Comcast High Speed Internet FAQ »How To Get Help!
	to forum · permalink · 2012-08-05 21:57:17 ·
Mike Wolf join:2009-05-24 Beachwood, NJ kudos:3	well of course, it was assumed that those steps were already taken and the issue remained
	to forum · permalink · 2012-08-05 22:12:43 ·
JPnATL join:2011-11-16 Bethlehem, GA	reply to cc_ryder Does anybody know how or where I can get rid of this firmware update?
	to forum · permalink · 2012-08-05 23:19:09 ·
Mike Wolf join:2009-05-24 Beachwood, NJ kudos:3	Another cable provider. There isn't a way to remove the firmware update because Comcast rolls out the firmware nationwide at some point or another, and possibly eventually other ISP's will as well.
	to forum · permalink · 2012-08-05 23:27:08 ·
EG The wings of love Premium join:2006-11-18 Union, NJ kudos:9	reply to Mike Wolf said by Mike Wolf: Your best bet is to schedule a line technician to come out and check outside the lines. Be careful because sometimes when your asking for a technician they send out an installer instead and they sometimes they don't have the training or equipment to do the actual testing on the pole. This is why their standard operating procedure is that only a premises facing tech can escalate an issue to the line / network / maintenance dept. techs.
	to forum · permalink · 2012-08-05 23:44:15 ·

US Cable Support > Comcast HSI > SB6120 Firmware Updated (7/19/12)

Re: SB6120 Firmware Updated (7/19/12)