US Cable Support > Comcast HSI > SB6120 Firmware Updated (7/19/12)

reply to GmDude66

Re: SB6120 Firmware Updated (7/19/12)

Yes I get that too. I believe it's not important, just a notice that the MIMO has turned off IPv6 in the modem interface for the WAN side of the config pages. meaningless for the customer side but avoids an access error problem.

I was getting a lot of weird errors the other day. Forgot to copy them but I did a "reset default" and rebooted and hadn't had any since that day.
--
»www.VAJeeps.com

reply to andyross
I too have been seeing the wierd errors such as the DHCP RENEW WARNING. I agree with tshirt.

reply to andyross
I've been noticing the same DHCP RENEW warning; additionally, when the error occurs the number of downstream channels drops from 4 to 3.

A modem reset will restore it to 4, but eventually the DHCP warning will pop again within a day or so and I'll notice some video stream stuttering and drops, checked and found both the error and downstream channels sitting at 3.

So I wouldn't say it's inconsequential, there's obviously something going on. I tried to report it to a Tier 1 tech the other night during a brief outage, but I don't think she understood and said everything looked good.

I am seeing that DHCP RENEW warning. I don't know if it is related, but have heard my wireless NIC reconnecting periodically, have never had that happen before, connection as always been solid. This workstation isn't far from the router.

I am also getting frequent periods of extremely slow page loads, also not typical. I don't know if this is related either, but it wasn't typical for my connection before the firmware upgrade.

If anyone else has seen the downstream channel numbers change like my image shows, from 1,2,3,4 to 61 through 64, I haven't noticed mention of it. It may not matter, but it seemed odd to me.

Mine went from 35 to 36.
--
»www.VAJeeps.com

reply to sortofageek

reply to sortofageek
If you look on the config page, you'll see a "favorite frequency" which designates what your first channels will (try to) be, no matter what other channels are assigned, out of order allows for diversity, your neighbors may have 62,64,63,61 or even through a few others into the mix.

reply to sortofageek
I have seen certain combinations of downstream channels cause issues. Try the Virtualware QUALITY test and see if you have a large number of duplicate ACK errors and others like that.

»myspeed.visualware.com

Click on a YELLOW pushpin, then after the speed test loads, try the QUALITY test from the list on the right. If it seems to hang, the server may be too busy to accept a new connection.

reply to tshirt

reply to sortofageek

Channel listing as of 8-13 evening

It was dropping connection to the router. The sound happens when it reconnects. I should have mentioned it here sooner since, now that I have, it hasn't happened again.

I do see a couple of neighbors with possible channel conflicts, but not with me.
--
Join Team Helix * I am praying for these friends .

reply to GmDude66
Got it here in Morton Grove.
I suspect it was waiting for a reboot.
I manually checked and all the statuses showed offline but the modem was working.
I rebooted from the GUI and during the reboot process it did a firmware upgrade (simultaneous blinking of send/receive etc.).
I rechecked the status pages and it confirmed the upgrade.
No telling how long it would have been it upgade pending status.
J

reply to CyberGuy
So you got 130 instead, but their are different proceedures depending on if it was known that channel was going away, you could be told to switch to channel X, or just to re-range the following channels x,xx,xxx.
Since you haven't been reassign a different fav, I'd guess they expect to get 129 working again.
basicly it's just the starting point to establish 2-way comms, which is the hard part.

reply to GmDude66

reply to GmDude66
I've been getting several T3 errors since the update. Before I would very rarely get any T3/T4 errors.
--
»www.VAJeeps.com