said by kingdome74:Is there some way my account can be cleared or whatever has to be done so I can compare plans online? I've asked three different CSR people and they said they'd do it but I keep getting the "call local office"... duh, I bought a computer so I can... shop online? I know it's not a cookie because I've tried it on 6 different computers - one of them was a clean install yesterday - and no joy.
I was receiving the same prompt for several months. In my case, a pending order not going through was causing the error.
