O Canada! > Canadian > Rogers > How to tell if Rogers blocks my URL?

How to tell if Rogers blocks my URL?

Post it so we can test (I'm on Rogers)

What happens when you do a trace route from one of your customer's to your site?

reply to rnijmeh
They're probably using Rogers' sh*tty DNS servers.

reply to brookz
Here's the URL:
»www.plr.me

Thanks!

Ron

reply to rnijmeh
Works fine for me!

reply to rnijmeh
Now this is starting to look like a cheap advertising plug...

reply to rnijmeh
Well, I use OpenDNS and it shows that www.plr.me resolves to 69.160.53.72 and that it is located in Los Angeles California. My local WHOis will not resolve .me domains so you could be on to something.

You peaked my curiousity so a quick google of ".me domain problems" returns a number of issues people are having.

Could also be something in their security software.

reply to JAC70
JAC70: No! That's why I was hesitant to post a URL!

I know it seems like a promo -but let's be honest, 99% of people don't need what I sell, it's probably entirely irrelevant to you. And I'd be happy to remove the link - I don't really want the link up here anyhow!

I just want to know what I can do to "unblock" my site for these people.

Here's what another customer wrote to me again today:

"I have been trying to get on your web site for months now, but have not been able to do so. So I gave up today, and did a Who Is Look Up.

I am with Rogers.

No way to get to your site from any browser."

reply to DS256
Thanks DS256 for the quick investigative work! Odd it wouldn't resolve .me domains for you.

I did a search but couldn't find the issues you are referring to.

Any way you can help point me in the right direction?

Thanks!

Works fine here as well using Rogers DNS servers.

reply to rnijmeh
I mentioned my WHOIS that only resolves the more standard extensions in case it was related.

Sorry, can't help unless there are more details on the blockage. What is the actual error?

I myself have no problems in getting to your URL using OpenDNS and Chrome.

One last thought, give them your IP address rather than your URL and see if that works for them. It will bypass DNS lookup which may be the problem if Rogers DNS's don't have it.

Good idea re: IP address DS256! Thanks!

There isn't an error, just a blank page/server not found kind of thing. As if the domain doesn't exist.

Anyone else have any ideas or tips?

reply to brookz
I'm still with rogers and your site is blocked!

reply to rnijmeh

1. Provide a documented WHOIS on what your DNS entry looks like to customers who have the problem.

2. Find a friendly Rogers customer who has the problem to open a support call with Rogers complaining about not being able to get to your site.

3. I would also check with your DNS registrar about possible problems propagating your DNS through DNS Servers.

reply to rnijmeh
Could the problem be with your web host?

reply to rnijmeh
Rogers did not block your site. Your customers do not have a functional computer thanks to their computer illiteracy.

They most likely have viruses. I find it extremely hard to find that Rogers is blocking anything other then torrents. Also they would never plug a altavista site. They have their own error portal for that.

The DNS your customers are using only resolves to common domain names because they most likely have a virus that has made these changes.

I put down to continued problems with Rogers DNS rather than deliberate blocking of .me ... although Rogers has been known to not provide DNS resolution on some domains from places like Russia that were known sources of malware that were resulting in lots of grief. But in general, Rogers doesn't deliberately block much at all!

reply to rnijmeh
Doesn't resolve for me (Rogers DNS). Does if I use Google's public DNS.