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AcanacRipOff

@bell.ca

Cannot Get Money Back from Acanac!!

Since you cannot contact Acanac via phone for billing issues, I have sent them over 10 emails to cancel my account and give me my remaining money back and no one even answer these emails.

Stays away from Acanac... they are rip off artists.

SCUM.

Fergless
Premium
join:2008-04-19
Toronto, ON
kudos:1

I have sent them over 10 emails to cancel my account.

If I had your account information I might be able to help.
Lynn0
Premium
join:2011-08-11
Trenton, ON
kudos:7

Re: Cannot Get Money Back from Acanac!!

If you would like to pm me with your user id or email on your account I will look into this for you.

john

@pixelweb.net
me too

Fergless
Premium
join:2008-04-19
Toronto, ON
kudos:1

1 edit
Just wanted to mention, and a lot of people do this, but replying to the ticket over and over again, puts your ticket further back in the queue, prolonging the wait time for it to get to billing.
Opening multiple tickets for the same thing as well has the same effect.
That's just how the system works.

I have yet to see a customer not receive a refund where there was one due, however it doesn't always happen quickly.

Tks

callAcanac

@dfait-maeci.gc.ca

Re: Cannot Get Money Back from Acanac!!

Oh that was my case until I actualy got to talk to some one on the phone.
The direct billing line for Acanac is: 1-866-355-4326

semiony

@dfait-maeci.gc.ca
Acanac's billing department direct line: 1-866-355-4326.