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mr_boodog

join:2008-08-12
55824
reply to danawhitaker

Re: Ongoing Issue - Internet Disconnects

Not noticing is very possible. Like Boss, I have my modem in line of sight, and noticed pretty much every time when it reset. I would be doing some research, then go offline. I would see the lights flash, then go out, then come back in 10-15 seconds. It always came back just fine, but the interruptions were becoming a nuisance.

With a new modem, I have had a few days now with no resets. Still strange that so many are experiencing similar problems.


Boss302_1970

join:2009-12-11
Chad set up a tech visit for me and so far so good, changed my tap on the pole, a new filter, and put new ends on everything. ill feel a LOT better after a few days with no drops .


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:116
Keep me posted if there are any other issues


Boss302_1970

join:2009-12-11
update here, connection rock solid since the visit on sat. not 1 drop since. thanks Chad!


danawhitaker
Space...The Final Frontier
Premium
join:2002-03-02
Urbandale, IA
Hopefully it'll stay fixed for you. I know several times I'd go a week or two without any disconnects and then get them back in spades, like I was over the past few days.
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