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kilrathi
Premium
join:2005-04-22
Rockaway Park, NY
reply to kilrathi

Re: [TWC] packet loss / service degraded - amp in rockaway park,

Yes, evertyhing is much better since friday 3am. Tech called mast night said they fixed the noise and it was quite bad but the reason it only magnified at night was due to balancing and more usage the noise was more visible but the noise occured all the time, and it was basically bunch of old wires hooked up to taps and not terimianted but instead some near electricity and causing a lot of noise into the system. There is clear difference right now since htat was done, no more t3/t4 errors upstream channels stay at higher modulation at night(2 that are higher) and upstream snr lowest it got last night based on t3 tech was 27, where before it would hit 18. Of course I am waiting full weekend to get more clear logs and data to look at.

nephipower

join:2012-02-20
San Antonio, TX
Awesome, I'm really happy to hear that you finally got a resolution to your problem!