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Lynn0
Premium
join:2011-08-11
Trenton, ON
kudos:7
reply to Hackster

Re: Acanac Support

said by Hackster:

Ticket ID: RPD-59292
Date opened: 16 Jul 2012 10:57 AM
Response date: 18 Jul 2012 03:50 PM

I have experienced the worst ever technical support from Acanac. You can not reach them by phone or even respond to ticket created by users until you complaint. I would like to know if other members have the same issues with Acanac.

sorry I was so long getting back to you. I jut got back off vacation. i checked your ticket this morning and iI see there is a reply from head of cable internet service for you:

Sorry for the delay. If still unable to browse to avoid further delays please provide the following on your modem status:or call or call us at the following phone number Acanac Toll Free: 1-866-281-3538 ext:4
Glenna Cable Support

Has this issue been resolved?