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TonyKZ1

join:2010-04-08
Marble Hill, MO
reply to pnyxxpress

Re: Big River Broadband Now Available in eastern Missouri

Yes, I'm not surprised. That's best download I could get was 2-2.5Mbps, almost half of the adv. 5Mbps, I couldn't even check the latency or jitter as I couldn't keep a connection long enough or the test would fail. I was only able to complete the download test a couple of times or so.

It'd be nice to know if/when more towers are going to be brought online. So far I don't know if there will be any more towers or where they'll be at for Bollinger County. With their short range I can't see BRT putting up towers every 2 couple miles or so just to cover their advertised "90% penetration of all households with the latest and greatest internet." I wonder if they're reading this forum and our posts on their broadband internet? It'd be nice if they would post here or have a forum for info/suggestions/troubleshooting/etc. instead of occasionally just posting on facebook.
Tony


pnyxxpress

join:2008-11-20
Valles Mines, MO
reply to TonyKZ1

I live in a rural area 7 miles north of Bonne Terre in the forgotten part of the county. Down the street is our rural subdivison.

Well, I picked up the modem Tuesday evening and returned it Wednesday morning. The download was 1/2 of the advertised 5 meg. Latency and jitter was down when compared to my ATT and sprint wireless. Which was promising. The T1 lines used for the backhaul are definitely not enough to support the handfull of users on the tower. It was extremely laggy at times. Given I still have t o pay to get of the Sprint contract I didn't feel it was that great of an improvement when I require stablility to work from home. To be perfectly honest I didn't see much improvemnet over my ATT 3G HSPA+ when it came to latency. I thought it would be better. After my findings I discussed my reason behind opting out this time around. The salesman told me they aren't even offering 12 meg plan off this tower until they can microwave to the Bonne Terre tower. I'm not even sure how they could sell me a 5 meg plan. For me to achive 5 meg I woul need to use the bandwidth of nearly 4 T1 lines. I just don't see that happening even if I was the only person on the tower. T1s are several hundred dollars a month each and they are going to let me pay 50 a month to use them..

So I am now on the call back list for round two when the Bonne Terre tower completed.



TonyKZ1

join:2010-04-08
Marble Hill, MO

1 edit
reply to pnyxxpress

Best of Luck, but with you posting earlier that "my tower is less than a mile and half away and I can see the lights on top of the tower in winter time" you'll probably be fine. I couldn't see the tower from my house until I pulled out onto the highway and headed towards Marble Hill. You say your neighbor on the next street has it, then do you possibly live in town? Isn't there cable or dsl available? The connection from BRT is probably faster that most dsl connections I'd imagine though.
Tony


pnyxxpress

join:2008-11-20
Valles Mines, MO

1 edit
reply to pnyxxpress

I'm taking the leap. I pick up my equipment tomorrow and I will definitely put it through some serious testing. I already know I'm in range a neighbor on the next street has it and seems to be working ok even without the external antenna. The gentleman that I spoke with said our tower is still using T1 lines for the backhaul until the Bonne Terre tower is completed. Once that is completed and online they will microwave from my tower to Terre-Du-Lac and that tower is fiber. Stay tuned.



TonyKZ1

join:2010-04-08
Marble Hill, MO
reply to Gartok

Yea, that's what I was thinking, how can they cover Bollinger County with only one tower when the system has issues at 2 miles out. They only show one tower atm on their map, hopefully they'll have more soon but probably not this year. I can't see it being profitable with the number of towers that they're going to have to build/rent/lease/etc. to cover the whole county vs. the amount of people living in Bollinger county that'll use it. Maybe that's part of the plan. I kinda felt like I was involved in a "Beta Test" while I was using it. I did notice a large amount of towers in St. Genevieve and Francois counties, probably a lot more people and money up there??
Tony


Gartok

join:2012-07-27
Glenallen, MO
reply to pnyxxpress

Sorry to hear that. If you're only 2 miles away from the tower, I have no idea how they can expect to cover much of Bollinger county with any sort of reliable service... Very frustrating all around.



TonyKZ1

join:2010-04-08
Marble Hill, MO
reply to pnyxxpress

Yea, I was kinda disappointed too. I was really hoping it would work out as we've on dialup for so many many years. I had even cancelled my dialup acct, I had to reactivate it this morning after I turned the modem/router back into Big River which wasn't a big deal fortunately. They also refunded the money that I paid when I got the service.
Tony


pnyxxpress

join:2008-11-20
Valles Mines, MO
reply to TonyKZ1

That's not what I was hoping to hear but I somehow expected this to be the case. It sounds like it is more than just signal strength. Sorry it didn't work out.



TonyKZ1

join:2010-04-08
Marble Hill, MO
reply to pnyxxpress

Sigh.. Well I'm back on dialup again. The 4G LTE from Big River didn't work out. It'd be working fine, we'd be on the web/ reading email/ whatever and the signal btn the modem/router and the tower would drop and go away. Sometimes it didn't come back for hours. They're only suggestion was to have them install an expensive outside antenna for an additional $5 a month. I tried to do the pingtests and they wouldn't complete, the site said they were being blocked or something.. Also sometimes while I would be browsing the web I would notice the wireless signal on my computer start dropping down to one bar, it was still working but a lot slower, and then maybe a little while later, it would start rising back up to the 4-5 bars it was before. So well, it was fun while it lasted but just not reliable enough for me at the moment.


pnyxxpress

join:2008-11-20
Valles Mines, MO
reply to TonyKZ1

Run some test during peak hours and see how it does. Late afternoon ealry evening. Use www.pingtest.net. That will measure latency and jitter. All the good stuff. Thanks Good Luck



TonyKZ1

join:2010-04-08
Marble Hill, MO
reply to Gartok

Well, so far so good. We lost signal over the last weekend but usually cycling power on the modem/router fixed it. Basically while I'm only 2 miles from the tower, I've got some trees and hills in the way. Their tech support seems to be pretty good for the most part, they basically recommended me to get the modem/router as high as possible in the house or buy an external antenna (or they can install one and lease it to you).

Be sure to throughly explain where you are located at, preferably with them using google earth or some such mapping program or a physical map since Bollinger County still doesn't have the 911 addressing scheme yet which makes physically locating your house difficult. I even gave them the lat/long of where I was at, and they still had me inside Marble Hill, instead of where I actually live at. Oh well, I finally walked them (via google earth over the phone) their t/s from Marble Hill City to out where I lived at.

It's been working pretty good I guess, I did a speed test saturday and got 2.5Mbs down, while it's not the 5Mbs that's promised, it's a huge site better than wannabe 56k dialup that we could only get 45kps with. I just cancelled my dialup account this morning, so here's hoping that it continues to work and only get better..
Tony


Gartok

join:2012-07-27
Glenallen, MO
reply to TonyKZ1

Good luck, Tony! Please keep us posted on your experience with it here.

So that new tower by the pipeline isn't even Big River's?



TonyKZ1

join:2010-04-08
Marble Hill, MO
reply to TonyKZ1

Well, after talking with them yesterday afternoon and again today at lunchtime. They've only got one tower close to Marble Hill currently on country road 402. That new one on Hwy 34 isn't theirs from what they said. Until their new towers come online, coverage in my area is spotty so it might work or not. I thought I'd go ahead try it and I went for the internet bundled with the local telephone service. So I guess we'll see how it goes. Wish me luck



TonyKZ1

join:2010-04-08
Marble Hill, MO
reply to pnyxxpress

Yea, I would also like to hear from people that's already using it. I'm going to go talk with them (BRT) this afternoon, if I can get off work a little early. The only new Tower that I've seen is on hwy 34 between Marble Hill and Burfordville, I'm not sure if that's close enough or not as I live off of B Highway a couple of miles from Marble Hill. Does Big River have a forum or use anything other than Facebook, I wonder? It's kinda odd about the short range I've heard about, most other 4G systems have "from I've read and heard before anyhow" have around a 10 mile radius depending on the terrain, but I might be confused too...
Tony


pnyxxpress

join:2008-11-20
Valles Mines, MO
reply to TonyKZ1

said by TonyKZ1:

Here's one that offered me internet service »www.millenicom.com and I'm just outside Marble Hill. A co-worker went with them for his internet connection and seems to like them well enough. Oh and I'm also using Tracfone for my cell phone.
Tony

Not that it's bad thing but I found a similar company that offered wireless internet in my area. After a few hours of connecting the dots I found out they were piggybacking on Sprints network. Which really sucks in the rural area I live in. I call the comapny to confirm. The gentleman that answered the phone was amazed I already knew what he was trying to keep a secret.

pnyxxpress

join:2008-11-20
Valles Mines, MO
reply to TonyKZ1

Sorry all. I have been out of the loop for awhile. My tower is online now but I have been hesitant to jump on board so early in the game. My tower is less than a mile and half away and I can see the lights on top of the tower in winter time. But I was informed I am on the outer limits of the coverage area and may need an external antenna.. They will install it free of charge for an additional $5 a month.... Wait that's not free...?? Lets squeeze every penny out of me that you possibly can.

The range on the towers don't seem to be that great so I can understand why so many will still be left without service even when a nearby tower comes online.

I met my new neighbor a couple of weeks ago. He just happens to be a the local ATT engineer. He told me they just finished installing some data only matrixes on the local tower and ATT may have 4G in my area by first quarter of 2013.

It would be nice to have more than one choice so I can do a battle for performance before locking myself into another contract that I my regret in 6 months.

I have also been reading everything I can find on Big Rivers website. They do claim some pretty good peak download and upload performances but 2 paragraph below the peak performance they mention the average which isn't much better than 3G.

I wish we could get a moderator to make us a topic thread on the dslreports website. I think this will be a hot topic in the upcoming months. I would like to hear some real world performance reports.



TonyKZ1

join:2010-04-08
Marble Hill, MO
reply to Gartok

said by Gartok:

I visited their sales bus in Marble Hill today and the sales person said they have had a lot of requests for service in Glenallen and hope to in under a year.

Well that sounds good, hopefully it'll be available for you soon. As for the price, well I'm comparing it to the satellite internet, and it's somewhat cheaper than that, but unfortunately not as cheap as my dialup that I'm currently using..

Gartok

join:2012-07-27
Glenallen, MO
reply to pnyxxpress

I visited their sales bus in Marble Hill today and the sales person said they have had a lot of requests for service in Glenallen and hope to in under a year. This is different than what I was told on the phone but here's hoping (even if it is overpriced) :P



TonyKZ1

join:2010-04-08
Marble Hill, MO
reply to cooldude9919

Well, from what I'm reading »bigrivertelephone.com/valuepackages.html it's 5/10/15/20GB data caps and it's 2/5/12Mbps download rate. It looks like for $34.95 you can get the internet only package 2Mbps speed and 5GB of data, so quite a bit better than dialup. Better than the dsl or cable internet, ehhh not really. The caps kinda do remind me of the satellite providers.
Tony


cooldude9919

join:2000-05-29
kudos:5
reply to pnyxxpress

After seeing the caps i am fairly dissapointed in big river. "This is big", yea not so much. 2gb for $35 per month and a 2 year contract? Better than dialup i guess, but you certianly wont be able to do a whole lot on it.


Gartok

join:2012-07-27
Glenallen, MO
reply to TonyKZ1

Yeah it does. I have no idea how they plan to cover 90% of the area when each tower has a 3mile radius...

Please let us know if you sign up with them and how their service is. They are supposed to bring the sales-bus to Marble hill in a week or so and I'll double check that coverage info in person.



TonyKZ1

join:2010-04-08
Marble Hill, MO
reply to Gartok

that kinda sucks, I'd figured you'd be close enough to Marble Hill to be covered.
Tony


Gartok

join:2012-07-27
Glenallen, MO
reply to pnyxxpress

I just called Big River and, apparently, none of the city of Glenallen will be covered by any planned towers.



Hayward
K A R - 1 2 0 C
Premium
join:2000-07-13
Key West, FL
kudos:1

4 edits
reply to Gartok

said by Gartok:

I understand what you mean but DSL, or anything like that, isn't available in this rural area and probably won't be for a long time.

No and I meant to include that but guess I did't... but beyond just surfing and email... I understand nothing else available... is rather restrictive` at this point in time... I'd think they would at least allow 50 to be a realistic self controlled alternative and really with DSL I rarely go over, but have public hot spots I get a lot off of now finally too, but not until the past two years or so (vs the 18 before and 12 of home DSL), where they started to understand that got them local loyal clientele (and even tourists seeing locals streaming), vs places that don't... employees wish they did again realizing that and owners not.

And unlike astoundingly restricted iDevices, an Android really a fully functional computer Apple will never allow on their platform, because they wouldn't make money of it.

Actually until 2000 AOhelL dialup was the only really available thing here... but being such a concentrated dense population was a perfect testbed for DSL (and cable before did the same for just TV service improvements...5 years after DSL and but still years after ownership change they ever offered their internet, and entrenched DSL they have been battling since even with higher but less reliable speed... goes out in a stiff breeze or no reason, vs DSL on hurricane hardened strucure by riding on fed regulated POTS performance lines)

And then it was just KW for a couple of years before the rest of the Keys got DSL... first year or so just the mid to end of the island closest to single CO I lived on did either.

Then remote terminals came in.

Yeah while we are 100 miles out to sea from mainland FL, and first to get it vs everything between... middle of no where low pop. density is a tough thing, and for them to cost wise vs return to support. And again the entire Keys, a tiny wide string of island up to the mainland... even after totally covered big parts or rural FL that still weren't and not still today.
--


Gartok

join:2012-07-27
Glenallen, MO
reply to Hayward

I understand what you mean but DSL, or anything like that, isn't available in this rural area and probably won't be for a long time.



Hayward
K A R - 1 2 0 C
Premium
join:2000-07-13
Key West, FL
kudos:1
reply to Gartok

said by Gartok:

Thank you, Tony. I checked them out and I do qualify for the $60/20gb plan.

Wow... I'm hardly a DL everything in sight person, and have never come close to exceeding my ATT DSL 150GB cap but I could definitely easily burn through 20GB in well under a month, with occasion Netflix and other streaming/download.
--


Gartok

join:2012-07-27
Glenallen, MO
reply to TonyKZ1

Thank you, Tony. I checked them out and I do qualify for the $60/20gb plan. If BigRiver doesn't work out, that seems like a viable alternative I'm guessing it will be at least a month or so before they setup in our area, so I have time to weigh my options, lol



TonyKZ1

join:2010-04-08
Marble Hill, MO
reply to Gartok

Here's one that offered me internet service »www.millenicom.com and I'm just outside Marble Hill. A co-worker went with them for his internet connection and seems to like them well enough. Oh and I'm also using Tracfone for my cell phone.
Tony


Gartok

join:2012-07-27
Glenallen, MO
reply to pnyxxpress

Yes, I think you're correct: just the first 3 months.

I'm not sure about 3g in Glenallen. To be honest I just use a Tracfone since I make less than 5 or 6 calls a month. I'm afraid I'm not very knowledgeable in that area.... I would certainly be interested however. Can you tell me about your 3g plan and provider?


pnyxxpress

join:2008-11-20
Valles Mines, MO
reply to Gartok

I thought the 3 month no cap was the first 3 months not any 3 that you might go over the cap. Maybe I misread it. Do you have 3g in Glenallen? I have been using 3g for my interrnet and it so much better than dial-up.