djrobx Premium Member join:2000-05-31 Reno, NV |
djrobx
Premium Member
2012-Jul-24 1:19 am
Signal levels look about as good as they can get. Downstream SNR is fine. You can't see the upstream SNR, which you'd have to talk to a tier 3 tech about.
Your problem is likely due to failing DCC (dynamic channel change) requests. When you start doing heavy uploads, the CMTS may try to load balance you to a different channel. This should happen seamlessly, but something goes wrong and you fall offline.
The post by AnonFTW in the thread I linked above suggests that it's a problem in the CMTS (on TWC's end). |