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pshrestha

join:2012-07-24
Minneapolis, MN

[Other] Nettalk duo call forwarding is so lousy.

It has been about 3 months now I have been using Nettalk Duo at home and also I have a line for my home office. When I am away, I need to forward the incoming call to my other colleague who works remotely. But it doesn't forward the call until 7-8 rings which is about 35-40 seconds. By then the caller is dropping the call.

I contacted tech support and their answer is like we have to live up with it. They didn't say that they are working to improve the call forwarding. With Vonage, you can chose after how many seconds you want the call to be forwarded.

If they don't improve it, I am going back to vonage although it costs more but you don't lose the callers.


Trev
IP Telephony Addict
Premium
join:2009-06-29
Victoria, BC
kudos:6
said by pshrestha:

If they don't improve it, I am going back to vonage although it costs more but you don't lose the callers.

Why Vonage? What's wrong with the other dozens of providers that will give you exactly what you need, except at more reasonable prices and better freedom?
--
Wondering what I do? Find out at »www.digitalcon.ca
Get your Obihai ATA in Canada.

borntochill

join:2003-02-09
united state
said by Trev:

Why Vonage? What's wrong with the other dozens of providers that will give you exactly what you need, except at more reasonable prices and better freedom?

One thing that Vonage and NetTalk have in common is providing the user with a pre-configured telephone adapter. No user setup required. If that's the type of provider they want, it reduces the number of options.

pshrestha

join:2012-07-24
Minneapolis, MN
reply to Trev
Ok, can you recommend me some but magic jack, voipo.com and $55 priced Acrovoice?

borntochill

join:2003-02-09
united state
said by pshrestha:

Ok, can you recommend me some but magic jack, voipo.com and $55 priced Acrovoice?

Phone Power is another provider with an option for a pre-configured phone adapter.

PX Eliezer70
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
reply to pshrestha
said by pshrestha:

Ok, can you recommend me some but magic jack, voipo.com

Lumping MagicJack together with Voipo is like lumping Djibouti together with Luxembourg.

Or Phyllis Diller with Miley Cyrus.

What do you see as bad about Voipo?

--------------------------------------

Now, if you want far more flexibility and configurability, go with a BYOD provider such as Voip.MS, Anveo, or CallCentric.


Trev
IP Telephony Addict
Premium
join:2009-06-29
Victoria, BC
kudos:6
reply to pshrestha
said by pshrestha:

Ok, can you recommend me some but magic jack, voipo.com and $55 priced Acrovoice?

I was thinking more about the $35 AcroVoice service, which would do what you needed as a single-user small business using an ATA rather than an IP phone.

Not sure what your beef is with Voipo which is usually well regarded on this forum.

Magic Jack... yeah.. that's something to be avoided.
--
Wondering what I do? Find out at »www.digitalcon.ca
Get your Obihai ATA in Canada.

PX Eliezer70
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
said by Trev:

Magic Jack... yeah.. that's something to be avoided.

Magic Jill is even worse. Don't ever tumble to her.

gogreen

join:2010-09-10
Virginia Beach, VA
reply to pshrestha
You can put your DUO on DND (DO NOT DISTURB) and then the call forwarding should ring automatically.

*65 is to enable DND

»faq.nettalk.com/index.php?_m=kno···leid=237

PX Eliezer70
Premium
join:2008-08-09
Hutt River
kudos:13
Great to know, thanks GG!

pshrestha

join:2012-07-24
Minneapolis, MN
reply to gogreen
Thank you but what if you forget to do *65 before you leave and that you want to activate it online remotely? Vonage has the feature that you can set the time for call forwarding. Does any other provider have that feature?

borntochill

join:2003-02-09
united state
said by pshrestha:

Thank you but what if you forget to do *65 before you leave and that you want to activate it online remotely? Vonage has the feature that you can set the time for call forwarding. Does any other provider have that feature?

VOIP.MS gives you the ability to route your call in all sorts of helpful ways (including forwarding) based upon time conditions that you set. I would bet that Anveo does this too. Just be aware that both of these providers are BYOD (bring your own device). If you want a pre-configured ATA box like you had with NetTalk, they don't provide that.

However, good BYOD providers like voip.ms, anveo, and callcentric provide all the information you need to get your own ATA box set up quickly. In under 15 minutes, you can go from taking your ATA out of it's package from Amazon.com (or wherever) and having a working dial tone on it especially if you choose an easy-to-configure ATA like the OBiHai units.


Trev
IP Telephony Addict
Premium
join:2009-06-29
Victoria, BC
kudos:6
reply to pshrestha
Yup, AcroVoice can have set times. In addition, when the forwarding is enabled, the original phone can ring as well.


N9MD
Too busy to chat
Premium
join:2005-10-08
Boca Raton, FL
kudos:5
Reviews:
·voip.ms
·Callcentric
·VOIPO
·CIKTEL Telecom
reply to PX Eliezer70
said by PX Eliezer70:

said by Trev:

Magic Jack... yeah.. that's something to be avoided.

Magic Jill is even worse. Don't ever tumble to her.

Actually, you have to tumble first ... only then Jill will come "tumbling after."

pshrestha

join:2012-07-24
Minneapolis, MN
reply to gogreen
I never used *65 before. What is the proper way to use it? I keyed * 6 5 and pressed "talk" on my handset. The number was dialed but after that there was just dead silence. How do I know that DND has been activated? I was expecting some response such as" DND has been enabled/activated"

Does Netlak has something like simultaneous ring?

pshrestha

join:2012-07-24
Minneapolis, MN
reply to gogreen
said by gogreen:

You can put your DUO on DND (DO NOT DISTURB) and then the call forwarding should ring automatically.

*65 is to enable DND

»faq.nettalk.com/index.php?_m=kno···leid=237

I tried DND and I could see red light in the device but calls are still coming.


ChrisB

@optonline.net
reply to pshrestha
Although they say that Priority 1 is just for NetTalk, earlier today I used that level for forwarding to GoogleVoice. With that setting, the call ends up going to Google Voice in about 6 rings but did not ring the phone attached to the NetTalk device.
If you set it to Priority 2, the ring count seemed to go up to 9 before google voice answers.