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This is a sub-selection from Can you really blame them?

me1212

join:2008-11-20
Pleasant Hill, MO
reply to tshirt

Re: Can you really blame them?

How they achieve that, I don't know. I know they service the vast majority of cass country MO's rual area(some of jackson and johnson too) So they are big for a wisp. I get 1.2m on average, costs $45 a month, $15 less than what c-tel wanted to charge me for 1.5m and a home run line so I could use voip. Best customer service I've seen anywhere, only one time did we call for them to come work on stuff were they not there within two hours, that was when a storm had knocked out a bunch of their equipment(both on tower and radios in people's yards). So like Simba(freaking love that movie) said, they care about their customers, the owner of the isp actually leaves his office and works out in the field.

Name is KC web, been with them going on 5 years now, 4.5 longer than c-tel has serviced my road. Not 100% who they buy from, last I checked it was a backbone provider they bought from but that was a year or so ago.