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Georgiano

@teksavvy.com

Bell free after 11 years!

Finally switched to teksavvy/rogers. Much happier.

so long bhell.

s2now

join:2012-07-27
3 months ago i received a promo from bell internet in the mail. 25 down 7 up 100 gb usage 50% off. when i checked bell webpage, the deal was a lot better than the existing package online at the time. so i signed up and thought: lucky me, what a steal (silly me)

well, what do i know. after 1 month i signed up, the same deal appeared on the internet, but only this time with better upload speed and usage.

so i called bell, and asked why isnt my service updated? they tells me well because its now a completely difference service and its only available to new customers.
so they mail me a promo right before they were planning on changing to a better deal. coincidence?

i mean am i overreacting or is this just bad business practice. what will they do had they decrease the usage and speed, would existing customer be affected then?


Glen1
These Are The Good Ol' Days.
Premium,MVM
join:2002-05-24
GTA Canada
kudos:8
reply to Georgiano
Good for you!

glussier

join:2002-11-12
Montreal, QC
reply to s2now
Call retention, they'll fix your problem.