Well, got a reply from the CTRC...
1) If a telephone number has been suspended or disconnected by a carrier PRIOR to a porting request being received, the carrier is entitled to deny the port, as the telephone number in question is not considered to be a working telephone number. (e.g. This could happen if you called your current service provider to disconnect your service before requesting that the new service provider port the number.)
2) The numbers were not in the same local exchange area. (e.g. Local Number Portability (LNP) was not designed to allow customers to bring their telephone numbers with them when they moved. The idea behind LNP is to allow subscribers, remaining at the same location, to change local telephone companies if they so choose. Having said that however, you can keep your phone number if you are moving and switching companies, as long as you stay within your local exchange area.)
3) The customer's area may not have been opened to LNP. (This isn't the case here as phone numbers 514-768-XXXX are opened to number portability).
4) TekSavvy may not be offering LNP in your area. (e.g. In terms of mandating LNP, we have mandated that carriers are required to support customers taking their current telephone number when moving to another service provider (i.e.: porting out). However, service providers are under no obligation to provide service to customers and can choose to not provide service to potential customers (i.e.: porting in). In other words, Bell Canada must release your number upon request from a competitor (such as TekSavvy), but TekSavvy is under no obligation to offer LNP in your area.)
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