| reply to Teddy Boom
Re: [Cable] Teksavvy Cable Constant Modem Restart [SB6120] I also have the Motorola upstream channel problem. This morning Teksavvy support said Rogers said my 1.0.5 firmware is not compatible. Teksavvy nor Rogers will be updating it, which is crazy. I bought the modem from Teksavvy 14 months ago, so it's out of warranty.
Teddy Boom are you saying you have updated the firmware on a SB6121? Is this something I can do?
This whole situation is very frustrating. |
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 Teddy Boomk kudos Received
join:2007-01-29
Toronto, ON
kudos:5 | said by corellama:Teddy Boom are you saying you have updated the firmware on a SB6121? Is this something I can do? It is easy to do if you have the right tools, but it can't be done by end users. I use a JTAG/Flash-programmer to write firmware directly into the flash chip.
They are blaming the firmware, but I'm not certain that the firmware is actually at fault for the problem.
One thing that seems to be missed a lot in the troubleshooting of this problem is doing a factory reset on the modem. Don't do it too often--it will delete the logs, and logs are helpful--but trying it once is important. To do a factory reset on these modems go to the web interface, click on Configuration, and then click the Reset All Defaults button.
(important to try because your modem may be able to find better channels to tune into, and that could clear up the problem. Maybe some other reasons too..)
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electronicsguru.ca/for_sale/Cablemodems |
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