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drslash
Goya Asma
Premium
join:2002-02-18
Marion, IA
reply to Anonymous

Re: Switching to mediacom today. What to expect?

Like I said, I sorted it out with MediacomChad See Profile If I don't have to call CS I don't. Its kind of amazing how your attitude is pretty pervasive in the Mediacom organization, Chad excepted.



Anonymous
Premium
join:2004-06-01
IA
kudos:2

I have nothing to gain by taking your modem, just saying we can tell if you own or rent.
--
I speak for myself, not my employer.



drslash
Goya Asma
Premium
join:2002-02-18
Marion, IA

said by Anonymous:

I have nothing to gain by taking your modem, just saying we can tell if you own or rent.

All I am saying is that you can't tell if me or another customer owns or rents. Mediacom's records are messed up.


Anonymous
Premium
join:2004-06-01
IA
kudos:2

I guess I did not use the right words. If a customer says it's his/her modem I won't take it. No arguments. I just add it back to the account and that's it.
--
I speak for myself, not my employer.