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VirtualLarry
Premium
join:2003-08-01
Reviews:
·DSL EXTREME

[HD] HD Set-top box rental fee increased?

I just got my new monthly bill, and it was around $2 more than last month. That confused me, since I'm supposedly on a 2-year "price guarantee". Well, after parsing the bill, it appears that Verizon has raised the fee for an HD set-top box from $9.99/mo to $11.99/mo.
Since that is an additional cost, and not part of the service fee proper, then I guess it doesn't go against their "price guarantee" agreement.

I don't like it, but I don't see how to avoid it, without cancelling my HD TV service. (Which I would also like to do, but I cannot switch from TV+internet billing, to just internet, without a credit card, as I have been told by Verizon, and since I don't own/use a CC, I'm screwed, I'm stuck with my current plan.)


More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
kudos:31
Old news. This has been discussed extensively.
»STB rates going up
Was also posted on the front page.
»Verizon Raises FiOS Set Top, DVR Rates
said by VirtualLarry:

I just got my new monthly bill, and it was around $2 more than last month. That confused me, since I'm supposedly on a 2-year "price guarantee".

The price guarantee applies only to the service, not the equipment.
said by VirtualLarry:

I don't like it, but I don't see how to avoid it, without cancelling my HD TV service. (Which I would also like to do, but I cannot switch from TV+internet billing, to just internet, without a credit card, as I have been told by Verizon, and since I don't own/use a CC, I'm screwed, I'm stuck with my current plan.)

You can have your bill debited from your checking account instead of using a credit card, but with VZ's penchant for billing errors, that is not something I would ever consider.
--
There are 10 kinds of people in the world; those who understand binary and those who don't.


Bob in Texas

@verizon.net
reply to VirtualLarry
I called to complain....my bill went up approx $10 since I have 5 boxes. The rep just kept telling me about all the great features they offer.


aaronwt
Premium
join:2004-11-07
Woodbridge, VA
reply to VirtualLarry
said by VirtualLarry:

I just got my new monthly bill, and it was around $2 more than last month. That confused me, since I'm supposedly on a 2-year "price guarantee". Well, after parsing the bill, it appears that Verizon has raised the fee for an HD set-top box from $9.99/mo to $11.99/mo.
Since that is an additional cost, and not part of the service fee proper, then I guess it doesn't go against their "price guarantee" agreement.

I don't like it, but I don't see how to avoid it, without cancelling my HD TV service. (Which I would also like to do, but I cannot switch from TV+internet billing, to just internet, without a credit card, as I have been told by Verizon, and since I don't own/use a CC, I'm screwed, I'm stuck with my current plan.)

The 2 year contract locks in the price for the services, not for the devices on the service. This is nothing new.

kes601

join:2007-04-14
Virginia Beach, VA
kudos:2
reply to VirtualLarry
Did this STB increase only hit certain areas? In VA Beach, I saw my regular DVR price go up, but my STB and MRDVR stayed the same.


TitusTroy

join:2009-06-18
New York, NY
reply to VirtualLarry
my August bill went up $2 total...not too bad but I'm more concerned that a $20 promo is expiring in September and it seems very difficult to get Verizon to offer another promo without changing out my entire bundle


dosdoxies
Premium
join:2004-12-15
Wallingford, PA
reply to kes601
said by kes601:

Did this STB increase only hit certain areas? In VA Beach, I saw my regular DVR price go up, but my STB and MRDVR stayed the same.

Are you sure about this? I was under the impression only STB prices were going up and all DVR prices were staying the same.


Kingscup

join:2006-03-01
reply to kes601
said by kes601:

Did this STB increase only hit certain areas? In VA Beach, I saw my regular DVR price go up, but my STB and MRDVR stayed the same.

From the links above, it appears the increase only applies to the NY/NJ area. No mention of other areas receiving an increase.


birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
kudos:9
In this area, DVR, STB and DCT went up $2, CC stayed the same.

JCF

join:2012-06-21
Valley Stream, NY
reply to VirtualLarry
The FIOS TV Set top boxes (the old silver ones) are SO DAMN SLOW! And now they want me to pay MORE FOR IT? F VERIZON.

These scumbags wont even send me newer boxes, meanwhile I just flipped tyhrough channels and the damn thing got so lagged behind i had to unplug it to stop it from taking forever to change channels!

F FIOS!!!!!!!!

texastown

join:2008-04-25
Plano, TX
reply to VirtualLarry
In Texas we got the increase this month. With a 4 HD box bundle, the price went up from $26.99 to $34.99, approx. $8.75 each.


birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
kudos:9
said by texastown:

In Texas we got the increase this month. With a 4 HD box bundle, the price went up from $26.99 to $34.99, approx. $8.75 each.

Don't you mean $8.75 for the 4 box bundle, or $2.19 each?

I'd cancel if the box went up that much each.

texastown

join:2008-04-25
Plano, TX
$34.99 for the four box bundle, costing us $8.75 for each box now. Each box went up about $2, the bundle went up from $26.99 to $34.99.


Onedollar

join:2001-08-27
Pomona, CA
kudos:6
said by texastown:

$34.99 for the four box bundle, costing us $8.75 for each box now. Each box went up about $2, the bundle went up from $26.99 to $34.99.

Isnt this a conflicting statement?
"costing us $8.75 for each box now. Each box went up about $2, "

$8.75 TOTAL (4 boxes)
$2 per Box


ccc1005

join:2003-06-03
Fairfax, VA
My bill went up by $6, have an HD MR-DVR and 2 HD STB so I guess it was a $2 increase on everything...


SoCalDude

join:2008-07-30
Ventura Co.
reply to VirtualLarry
5 boxes here, $10 increase . Anyways, is it possible for stb fees to go back down in the future?

flashcore

join:2007-01-23
united state
said by SoCalDude:

5 boxes here, $10 increase . Anyways, is it possible for stb fees to go back down in the future?

Prices wont ever go down, they are only interested in profits. The only options would be build your own (Windows Media Center) or TiVO/Ceton(When Available) both using cable cards at $4 each/month, and there is no guarantee they wont jack the prices up on those as well.


aaronwt
Premium
join:2004-11-07
Woodbridge, VA
reply to VirtualLarry
I was looking at their prices recently. Since I was thinking about trying to get a free HD STB(to use for VOD) for some of the troubles they put me through recently with my botched upgrade to the 150/65 tier. They actually want $12 for an HD STB. That is crazy. I only want it for VOD. They need to give it to me for free if they want me to use it. (Although I would probably consider paying up to $2 for it.) Plus if I had one, FiOS would have the potential to make extra money from me with the VOD you pay for. But for $12 a month, that is a crazy price for a box that can't record content.


Bob in Texas

@verizon.net
reply to VirtualLarry
Here in Dallas area this is the increase we received:
$33.99 Before : Multi room DVR Package - 3 Room
$39.97 After

$7.98 Before : Digital Adapter (old TV....very cheap piece of equip)
$11.98 After

Total increase: $10/month
The biggest joke is the $12 for the digital adapter. If this was sold to the general public it would cost approx $20? I now payy $144 a year for a piece of crap.

Local Dallas TV station did a story on this:
»www.wfaa.com/news/consumer/Hidde···476.html


SoCalDude

join:2008-07-30
Ventura Co.
Turn your 3 Room multi room dvr package into a 4 room and turn in your digital adapter. $12 for a digital adapter is ridiculous.


bohratom
Jersey Shore is back again.

join:2011-07-07
Red Bank NJ

4 edits
said by SoCalDude:

$12 for a digital adapter is ridiculous.

Yep even in Jersey they increased the price for the digital adapter from $3.99 to $5.99 which is only a dollar cheaper then the HD stb. I guess they want everyone to have the stb so they can gorge more money from the on-demand/ppv.

So I returned the two digital adapters and Im now using a trick on 2 tvs to save. I have 2 HD stb boxes feeding two tvs each (one HD, one std) and then I use a IR repeater for the remote. Of course you have to watch the same program on both TV's but it works great for the bedroom and computer-room tv's as they are only used if the main hdtv's are not.

gene18025

join:2010-03-01
Pittsburgh, PA
reply to VirtualLarry
my 3 boxes went up $6 and by coincidence my $20 discount also expired at same time. but then the taxes went up over $5. how is this possible? so if the total bill rose by $26 how does the tax increase from $18+ to $24 ? that's a 30% increase...I doubt if any of the Verizon customer service bozos will be able to explain the increases in all of the various taxes we are charged. My love affair with Fios is really on the rocks.


baxzy

@verizon.net
reply to VirtualLarry
"I can understand your concern with the recent price increase. Please be assured that we strive to keep price increases to a minimum. I am sorry, I am not able to decrease the price to the previous level.

Since Verizon launched FiOS TV in late 2005, we have continuously upgraded our technology without a rate change to the TV equipment. Even though you may maintain the same equipment, Verizon routinely updates the technology that delivers the content to your set top boxes. To bring this level of programming and technology to you, we need to modify our rates.

I hope I have resolved your reason for contacting us. If you have additional questions, or if we may be of assistance to you in the future, please let us know. We look forward to serving you.

Thank you for using Verizon. We appreciate your business.

Sincerely,

Janis
Verizon eCenter"

kes601

join:2007-04-14
Virginia Beach, VA
kudos:2
reply to bohratom
said by bohratom:

said by SoCalDude:

$12 for a digital adapter is ridiculous.

Yep even in Jersey they increased the price for the digital adapter from $3.99 to $5.99 which is only a dollar cheaper then the HD stb. I guess they want everyone to have the stb so they can gorge more money from the on-demand/ppv.

So I returned the two digital adapters and Im now using a trick on 2 tvs to save. I have 2 HD stb boxes feeding two tvs each (one HD, one std) and then I use a IR repeater for the remote. Of course you have to watch the same program on both TV's but it works great for the bedroom and computer-room tv's as they are only used if the main hdtv's are not.

I do something similar in my living room and kitchen. Have an HD STB in the living room, use component to that tv and then run HDMI through the wall to the kitchen tv.


almahix
Allegro ma non troppo

join:1999-10-18
Camarillo, CA
reply to VirtualLarry
In SoCal, my DVR+2(HD) bundle went up by $6. Every time I pay my bill I get annoyed because I have to pay for the mechanism to watch the channels I am already paying for. I'm surprised they don't charge for each inch of coax between the wall and the box. You need that, too. It is all a unfair because we are forced into renting their gear; we can't go out and buy our own stbs and skip the $480 annualized rental. This whole cable TV thing (by whatever delivery) is a racket but those of us in remote, outlying regions have no choice by to pony up the bucks


almahix
Allegro ma non troppo

join:1999-10-18
Camarillo, CA
reply to VirtualLarry
Oops double post sorry


birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
kudos:9
reply to almahix
said by almahix:

we can't go out and buy our own stbs and skip the $480 annualized rental.

TiVo plus cablecard is an alternative to the DVR. Used to be Moxi plus cablecard was also suitable, but those are no longer available to public. I regret not purchasing a MoxiMate while I could.

I'm sure aaronwt will chime in with the streaming options from TiVo, and I believe there's a new TiVo model coming out soon that features direct streaming rather than through an XBox.

Cablecard rates stayed the same when STBs went up. Shhh. You didn't hear it from me.


almahix
Allegro ma non troppo

join:1999-10-18
Camarillo, CA
For many years I used TiVos. Still have to pay $3.99/mo each to the big red. And pay TiVo! Seems like any way one goes one pays for something more than once. Everybody is entitled to a chunk of my meager "earnings" but why this double charging? It is like the old phone co. M.O. You want a phone line? Sure! Oh, you want a phone to use that line? That will cost extra. Do you want it black or black?

Not to mention the old come on: Want touch tone? Sure, just a couple extra bucks a month (for those who don't know how to swap tip and ring). More than 1 phone (for the uber-rich)? Cough it up! A pink "princess" phone? etc.

Hopefully cable will go the same way. Here's your cable for a fixed price. Do with it what you like. I could go on about having to pay for 300 channels in order to get the dozen or so I am likely to watch, but all these poor horses have already been beat to death. A racket I tell you! A racket


aaronwt
Premium
join:2004-11-07
Woodbridge, VA
reply to birdfeedr
said by birdfeedr:

said by almahix:

we can't go out and buy our own stbs and skip the $480 annualized rental.

TiVo plus cablecard is an alternative to the DVR. Used to be Moxi plus cablecard was also suitable, but those are no longer available to public. I regret not purchasing a MoxiMate while I could.

I'm sure aaronwt will chime in with the streaming options from TiVo, and I believe there's a new TiVo model coming out soon that features direct streaming rather than through an XBox.

Cablecard rates stayed the same when STBs went up. Shhh. You didn't hear it from me.

They just recently announced the name for the TiVo IP STB. It's called the TiVo Mini.


chrisb009

@verizon.net
reply to baxzy
You must be kidding. More cost and for what? Look at Verizons Q1 financial statement; I believe Verizon has enough of my hard earned cash between FiOS and Wireless services (over $300.00 per month). I'm looking at other providers and/or dumping Verizon services all together. Verizon's services are chewing up my pay check to the degree it's a car payment. And remember - Verizon would not exist if it wasn't for the American public building the infrastructure which made Verizon the company they are today - screw the consumer for pursuit of profits and to make wall street smile.

»www22.verizon.com/investor/news_···12_0.htm