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Received my TiVo Premier last week, at first Deland BHN had to order a TA and Cablecard. Next day was able to p/u both, only did not realize they gave me a single stream card instead of M-Card until I got home. Got M-card on Friday, spent over two hours on the phone with CSR, Cable card is paired with one-way authorization, TA is solid green. Saturday called BHN again after putting kids to sleep asked for a PRT person and they all went home, it was after 11pm, so I now have a tech here Sunday AM and he took the cable card line off of a amplifier previously installed by BHN, but now I don't have any EMMs. He left to p/u another M-card should be back in 30 minutes. He has an older TiVo so he is somewhat familiar with the issues.
Any help is appreciated.