[TV] Tivo Premier, CableCard and TA issues in DeLand, FL (no emm
Received my TiVo Premier last week, at first Deland BHN had to order a TA and Cablecard. Next day was able to p/u both, only did not realize they gave me a single stream card instead of M-Card until I got home. Got M-card on Friday, spent over two hours on the phone with CSR, Cable card is paired with one-way authorization, TA is solid green. Saturday called BHN again after putting kids to sleep asked for a PRT person and they all went home, it was after 11pm, so I now have a tech here Sunday AM and he took the cable card line off of a amplifier previously installed by BHN, but now I don't have any EMMs. He left to p/u another M-card should be back in 30 minutes. He has an older TiVo so he is somewhat familiar with the issues.
Any help is appreciated.
Re: [TV] Tivo Premier, CableCard and TA issues in DeLand, FL (no
no emm means its not taking the authorization.. hopefully since he got the signal corrected a new card should take care of it.
3 cards no emm
|reply to tim tim tim |
3 cards no emm on first card, cards 2 & 3 no binding it is being elevated to engineering. The tech is doing his best I would give him three thumbs up.
Saint Petersburg, FL
|reply to b25pilot |
Please open a direct forums thread with your modem MAC address and IP address so I can get someone on this right away.