gar187erI DID this for a living join:2006-06-24 Seattle, WA |
to iansltx
Re: [Bill] Can't downgrade over chatyou can call comcast 24x7....now whether or not you get a NA CAE is another story....but the phone number doesnt shut down. |
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The offices for downgrade/disconnect are closed part of the day though. That's what I'm talking about. |
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tshirt Premium Member join:2004-07-11 Snohomish, WA |
tshirt
Premium Member
2012-Jul-29 2:56 pm
Unfortunately cost controls have undesirable side effects. They used to have a skeleton staff through part of the night but with hold times exceeding most peoples patience limits it seems better to be fully staffed 16-20 hours a day, then half-assed 24/7. |
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