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InvalidError

join:2008-02-03
kudos:5
reply to CHRoNiCWiLL

Re: Upgrading Firmware on Thompson DCM475

said by CHRoNiCWiLL :

So my question is, is there anyway I can upgrade it myself, or perhaps someone has instructions on how to do so?

Low-level management functions are usually completely locked out by the cableco so end-users cannot mess with the firmware and operating parameters. Unless you are lucky, the only way to upgrade the firmware is to have it pushed by the CMTS.

said by CHRoNiCWiLL :

Or is it possible to still have Teksavvy resolve this issue through other means?

I would hope TSI could at the very least ask the cableco to do a firmware push with the latest firmware the cableco has... shouldn't even have to ask, it should be a one-click operation exposed by the incumbent's wholesale management API for 3rd-party ISPs.


Crowbar1

join:2009-06-23
Toronto , ON
said by InvalidError:

I would hope TSI could at the very least ask the cableco to do a firmware push with the latest firmware the cableco has... shouldn't even have to ask, it should be a one-click operation exposed by the incumbent's wholesale management API for 3rd-party ISPs.

I believe TSI asked and Robbers said NO