Teddy Boomk kudos ReceivedPremium
|reply to CHRoNiCWiLL |
Re: Upgrading Firmware on Thompson DCM475
There was already a thread on this ten posts down:
»[Cable] Disconnection issues with DCM475
Keep bugging Teksavvy, if you bought the modem from them, you might be able to convince them to do something for you.
This boggles the mind. You buy a device they fully support, then something on the network changes which requires a simple firmware update and because its past the warranty period you're SOL? I guess thats one advantage of renting but there's no excuse for this. If Rogers wont assist in getting a firmware update sent then at the least they should be replacing your modem. Is it worth losing a customer over? Really??