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Teddy Boom
k kudos Received
Premium
join:2007-01-29
Toronto, ON
kudos:19
reply to CHRoNiCWiLL

Re: Upgrading Firmware on Thompson DCM475

There was already a thread on this ten posts down:
»[Cable] Disconnection issues with DCM475

Keep bugging Teksavvy, if you bought the modem from them, you might be able to convince them to do something for you.
--
electronicsguru.ca/for_sale/Cablemodems


DSMdude

join:2012-06-30
Kitchener, ON

This boggles the mind. You buy a device they fully support, then something on the network changes which requires a simple firmware update and because its past the warranty period you're SOL? I guess thats one advantage of renting but there's no excuse for this. If Rogers wont assist in getting a firmware update sent then at the least they should be replacing your modem. Is it worth losing a customer over? Really??