Tell me more x
, there is a new speed test available. Give it a try, leave feedback!
dslreports logo
    All Forums Hot Topics Gallery


Search Topic:
share rss forum feed


Kitchener, ON
reply to Teddy Boom

Re: Upgrading Firmware on Thompson DCM475

This boggles the mind. You buy a device they fully support, then something on the network changes which requires a simple firmware update and because its past the warranty period you're SOL? I guess thats one advantage of renting but there's no excuse for this. If Rogers wont assist in getting a firmware update sent then at the least they should be replacing your modem. Is it worth losing a customer over? Really??