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crazycanuck1
join:2008-12-21
North York, ON

crazycanuck1

Member

[Connectivity] Zoom 5341J - Detailed Comcast Activation & How-To

I've put together a short collection of notes & screenshoots that detail how to activate the Zoom 5341J on Comcast Cable Highspeed Internet Service.

I've attached the PDF which should be displayed in this message. You can also download the PDF at the following URL

»www.dropbox.com/s/gk3mvn ··· cast.pdf

Would appreciate any comments and/or suggested revisions you might have.

Look forward to everyone's feedback

beachintech
There's sand in my tool bag
Premium Member
join:2008-01-06

beachintech

Premium Member

Re: [Connectivity] Zoom 5341J - Detailed Comcast Activation & Ho

It's detailed, but this process is the same with every stand alone modem. I don't think you would need to be modem specific.
voiptalk
join:2010-04-10
Gainesville, VA

voiptalk to crazycanuck1

Member

to crazycanuck1
Is the process of going to activate.comcast.com good for both new account activations, as well as replacing a modem on an existing account?

Point-and-click is easier than having to call.
crazycanuck1
join:2008-12-21
North York, ON

crazycanuck1

Member

Just can just swap out your old modem, and connect the new one.

Typing in a web address will re-direct you to the comcast activation process where you have to enter your account information.

Once the process is complete, you new modem (hopefully) will be activated.

It's what I did to generate the PDF

Me554
@comcast.net

Me554 to crazycanuck1

Anon

to crazycanuck1
Good reference. Thanks for sharing!

PeteC2
Got Mouse?
MVM
join:2002-01-20
Bristol, CT

PeteC2 to crazycanuck1

MVM

to crazycanuck1
beachintech is right, could be any modem, but still nice to have, Thanks!
crazycanuck1
join:2008-12-21
North York, ON

crazycanuck1

Member

I just power cycled my Zoom modem and it seems that I got both a new config file and a firmware update (5.5.4.9J)


 


My speedtest results (connecting my pc directly to the modem) are as follows:


 


1. dslreports.com


 



 


 


2. Comcast Speed test




 


 


3. ShaperProbe


 


DiffProbe release. January 2012.Shaper Detection Module.


Connected to server 38.107.216.34.


Estimating capacity:Upstream: 2229 Kbps.Downstream: 148797 Kbps.


The measurement will last for about 4.0 minutes. Please wait.


Checking for traffic shapers:


Upstream: No shaper detected.Median received rate: 2165 Kbps.


Downstream: No shaper detected.Median received rate: 46778 Kbps.


For more information, visit: http://www.cc.gatech.edu/~partha/diffprobe


graysonf
MVM
join:1999-07-16
Fort Lauderdale, FL

graysonf

MVM

Same here, firmware updated to 5.5.4.4J. No change in speeds.

EG
The wings of love
Premium Member
join:2006-11-18
Union, NJ

EG

Premium Member

FWIW, that is the older firmware. The newer one is 5.5.4.9J.

The firmware load doesn't control the speeds anyway. The configuration file does.

graysonf
MVM
join:1999-07-16
Fort Lauderdale, FL

graysonf

MVM

My bad, it really is 5.5.4.9J. I only mentioned the speeds were the same because the OP mentioned his were different and he attributes that to a new config file.

One thing I have noticed is that I can't store the username/pass anymore. Every time I go to the page I have to log in. I have cleared cache an cookies, no help.

EG
The wings of love
Premium Member
join:2006-11-18
Union, NJ

1 recommendation

EG

Premium Member

said by graysonf:

One thing I have noticed is that I can't store the username/pass anymore. Every time I go to the page I have to log in.

Isn't that a pain !! Wonder why do they always seem to take away useful features ?..... Also wonder what this version is supposed to fix / improve ?

graysonf
MVM
join:1999-07-16
Fort Lauderdale, FL

graysonf

MVM

Oddly the undocumented Event Log page »192.168.100.1/RgEventLog.asp lets me in without logging in and the other pages are linked there anyway. I'll just use that page as a gateway from now on.

EG
The wings of love
Premium Member
join:2006-11-18
Union, NJ

EG

Premium Member

Same thing here.

graysonf
MVM
join:1999-07-16
Fort Lauderdale, FL

graysonf

MVM

Well, that was short lived. It's asking for login again.