said by squag :Please provide data from when there system is going from pc -> wireless -> router -> modem
I have a friend who runs Shaw in Edmonton, their internet has been giving them major issues.
From horrible ping when gaming, to yesterday when they lost connection completely literally every 5 minutes.
Is this a wider spread issue? if not, what actions can be taken? she has tried calling support and they just gave her the "unplug and replug your modem" basically.