said by squag :
I have a friend who runs Shaw in Edmonton, their internet has been giving them major issues.
From horrible ping when gaming, to yesterday when they lost connection completely literally every 5 minutes.
Is this a wider spread issue? if not, what actions can be taken? she has tried calling support and they just gave her the "unplug and replug your modem" basically.
Please provide data from when there system is going from pc -> wireless -> router -> modem
pc -> wired -> router -> modem
pc -> modem