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maugott

join:2006-01-27
Sunnyvale, CA

port forwarding did not solve no-ring problem

when outgoing no-ring became a problem, VOIPo support talked me through port forwarding for my 2wire router/modem. It took under 10 minutes. Now, a few weeks later, the problem is back. Also, dialing my VM gets me a busy signal [VM emails arrive, though].

power cycling the Voipo adapter usually makes things work, but not for long. My AT&T uverse internet connection seems solid when I browse the web.

I sent another email to support after hours today.

Ultimately, reliability is more important than saving $$.
AT&T uverse voice was overpriced but reliable


maugott

join:2006-01-27
Sunnyvale, CA

As usual a VOIPo technician responded promptly to my email and said "I have changed the command ports your adapter is using along with updating the server your adapter connects to in order to fix the busy signal issues. Please power cycle the adapter for these changes to take affect."

I power cycled and VM now works fine.



dlarkin_dc

join:2009-08-24
Alexandria, VA

That's a laugh! (and I did)

The same old routine... it gets tired after a couple of years.

Hope it sticks this time!


maugott

join:2006-01-27
Sunnyvale, CA

It's been 3 weeks since the fix and all works well.