Topic 'Re: [Speed] Northeast speed changes coming.' in forum 'Comcast HSI' - dslreports.com

Re: [Speed] Northeast speed changes coming.

Sun, 12 Aug 2012 15:05:32 EDT

Oedipus posted :

said by greg925:

Any one yet on business class internet got these new speed tiers ?

No. Don't count on that happening for a long time.

Re: [Speed] Northeast speed changes coming.

Sun, 12 Aug 2012 14:40:44 EDT

greg925 posted : Any one yet on business class internet got these new speed tiers ?

Re: [Speed] Northeast speed changes coming.

Sat, 11 Aug 2012 00:35:39 EDT

NetFixer posted :

said by Alcohol:

said by NetFixer:

said by noomi85 :

Same thing here...

About 2-3 days ago I was having a blast (no pun intended) downloading at 50Mbps. Noticed while trying to download anything today, my download speed is down to 30-35Mbps, but upload around 10Mbps.... very strange.

Perhaps in some areas Comcast overestimated their bandwidth capacity, and now with more higher speed users, their automated network management is kicking in?

Went back to 50mbps today. Maybe some sort of throttling? I've done about 200GB in 10 days.

You might find Comcast's explanation of their network management useful:
Frequently Asked Questions about Network Management
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

Re: [Speed] Northeast speed changes coming.

Fri, 10 Aug 2012 21:41:10 EDT

Alcohol posted :

said by NetFixer:

said by noomi85 :

Perhaps in some areas Comcast overestimated their bandwidth capacity, and now with more higher speed users, their automated network management is kicking in?

Went back to 50mbps today. Maybe some sort of throttling? I've done about 200GB in 10 days.
--
I found the key to success but somebody changed the lock.

Re: [Speed] Northeast speed changes coming.

Fri, 10 Aug 2012 18:46:56 EDT

EG posted :

said by NetFixer:

Perhaps in some areas Comcast overestimated their bandwidth capacity, and now with more higher speed users, their automated network management is kicking in?

Good point NetFixer !

Re: [Speed] Northeast speed changes coming.

Fri, 10 Aug 2012 18:16:14 EDT

NetFixer posted :

said by noomi85 :

Perhaps in some areas Comcast overestimated their bandwidth capacity, and now with more higher speed users, their automated network management is kicking in?
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

Re: [Speed] Northeast speed changes coming.

Fri, 10 Aug 2012 17:44:48 EDT

anon posted : Same thing here...

About 2-3 days ago I was having a blast (no pun intended) downloading at 50Mbps. Noticed while trying to download anything today, my download speed is down to 30-35Mbps, but upload around 10Mbps.... very strange.

Re: [Speed] Northeast speed changes coming.

Tue, 07 Aug 2012 15:33:45 EDT

Alcohol posted :
--
I found the key to success but somebody changed the lock.

Re: [Speed] Northeast speed changes coming.

Tue, 07 Aug 2012 15:22:52 EDT

Chris 313 posted :

said by sava700:

here is my recent...the only real notice I've seen since I was pushed to DOCSIS 3.0 last night and with me calling about this upgrade was a 10Mpbs increase over normal speedtests for download and my upload doubled which is nice but I want that 50/10.

Well, if your area just got Docsis 3, watch over the next few weeks, you'll get the upgrade. I've seen areas that just got D3 get the 20/4 upgrade, a week later go 25/4 and then like 2 weeks after that get whatever is most current for their level.

So watch, wait and report back. It shouldn't be long.

Re: [Speed] Northeast speed changes coming.

Tue, 07 Aug 2012 15:12:56 EDT

sava700 posted :

here is my recent...the only real notice I've seen since I was pushed to DOCSIS 3.0 last night and with me calling about this upgrade was a 10Mpbs increase over normal speedtests for download and my upload doubled which is nice but I want that 50/10.

Re: [Speed] Northeast speed changes coming.

Tue, 07 Aug 2012 13:59:06 EDT

sortofageek posted : Did you try the server where you saw a higher download before?

This one?
--
Join Team Helix * I am praying for these friends .

Re: [Speed] Northeast speed changes coming.

Tue, 07 Aug 2012 13:35:13 EDT

Alcohol posted : What's up with the download speeds going back?

[att=1]
[att=2]
--
I found the key to success but somebody changed the lock.

Westfield, MA

Tue, 07 Aug 2012 11:09:40 EDT

camaro92 posted : I got the upgraded speeds 2 nights ago didn't even realize it but i am as happy as a pig in shit. I could care less about the download speed it's the upload that is awesome.

And speeds match up to.

[att=3]

(topic move) Just talking about DOCSIS 3.0 Rollout

Tue, 07 Aug 2012 11:05:34 EDT

sortofageek posted :
Moderator Action
The post that was here (and all 2 followups to it), has been moved to a new topic .. »Just talking about DOCSIS 3.0 Rollout

Re: [Speed] Northeast speed changes coming.

Tue, 07 Aug 2012 10:01:25 EDT

sava700 posted :

said by NetFixer
I was just offering you some real world advice, not the theoretical max limits that you would only see if you were the only user on your node. :hmm:

Push as hard as you wish; I am not a Comcast employee, so it won't bother me at all. I hope you don't get too severe a headache from banging your head against the brick wall. ;)

Well appears the phone call got them on the ball.. got my line upgraded to DOCSIS 3.0 over night now I just gotta call and complain about the speeds a little.. only getting around 36Mbps down and upload is horrible as in hardly 1Mbps.

See if you do a little complaining and pushing you get things done! :)

Re: [Speed] Northeast speed changes coming.

Tue, 07 Aug 2012 09:58:38 EDT

sendjunkmail posted : Unplug the power to your modem for 10-30 seconds. Plug it back up. Re-test your speed once the modem is fully operational.

If you haven't yet done this before now, then your modem may download a new modem firmware and profile and could restart itself which may take longer to come back up.

Then re-test.

said by overk29:

I've gotten the email about the speed increase and my bill specifically mentions Blast!, but I'm only seeing 25/4 rates on speedtest.net. Is this correct, or should I see 50/10 as others are reporting?

I am using a new SB6121 modem. Baltimore area.

Re: [Speed] Northeast speed changes coming.

Mon, 06 Aug 2012 17:11:48 EDT

Mike Wolf posted : Hmm? I've had D3 for about three years now. I was just saying I feel his pain in wanting something and having to wait so long, such as the "world of more" HD rollout, the speed increase, IPv6 activation, to name a few.

Re: [Speed] Northeast speed changes coming.

Mon, 06 Aug 2012 17:02:47 EDT

NetFixer posted :

said by sava700:

said by NetFixer:

Your assumption would be wrong, but if you are lucky and your node is not heavily loaded you might get up to ~35mbps downstream (but don't count on that being a reliable steady rate).

That wouldn't make sense then to tell me one thing and it be another.. according to the wiki I can get speeds down up to 42.88Mbps and upload up to 30.72Mbps and I know my node is not at all loaded down. If I can't get that full push they are advertising then perhaps its time to start blowing up their phones to see if I can get a push of DOCSIS 3.0 in this area a little faster. Seems they only get to really going with any upgrades around here if users complain enough.

I was just offering you some real world advice, not the theoretical max limits that you would only see if you were the only user on your node. :hmm:

Push as hard as you wish; I am not a Comcast employee, so it won't bother me at all. I hope you don't get too severe a headache from banging your head against the brick wall. ;)
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

Re: [Speed] Northeast speed changes coming.

Mon, 06 Aug 2012 17:00:32 EDT

MikePWV posted : You are wasting your time getting DOCSIS 3 pushed to you faster. Contacting ComcastSteve about when you'll get D3 won't get you anywhere because he has no idea about that stuff. I've been told from him directly for the last 2 years there is no ETA for the upgrade.

Re: [Speed] Northeast speed changes coming.

Mon, 06 Aug 2012 16:23:01 EDT

Mike Wolf posted : Well that might be true that if enough customers complain, something gets accomplished, its also possible that it will fall on deaf ears. I mean who exactly would you be calling, the tech support and sales departments don't have any actual power, all they can do is say they'll take down the information and that's it, they don't actually have a direct contact with the Corporate office. The best bet would be to actually call their Corporate number in Philly, or speak to ComcastSteve, but although ComcastSteve is a god in the cable industry even he can't force an area to be ready for something they aren't any faster. I feel your pain and I understand your frustration so do know that.

Re: [Speed] Northeast speed changes coming.

Mon, 06 Aug 2012 16:09:39 EDT

sava700 posted :

said by NetFixer:

Your assumption would be wrong, but if you are lucky and your node is not heavily loaded you might get up to ~35mbps downstream (but don't count on that being a reliable steady rate).

(topic move) [Speed] Can anyone help me fix my speed?

Sun, 05 Aug 2012 08:43:54 EDT

sortofageek posted :
Moderator Action
The post that was here (and all 6 followups to it), has been moved to a new topic .. »[Speed] Can anyone help me fix my speed?

Re: [Speed] Northeast speed changes coming.

Fri, 03 Aug 2012 22:14:09 EDT

NetFixer posted :

said by sava700:

I talked to a Tech on chat earlier today and she stated I should see an email soon about the upgrade but I'm still on DOCSIS 2.0 and the manager of the area told me that I wouldn't see 3.0 till next year but I'm assuming even 2.0 can get the 50/10 speeds.

Your assumption would be wrong, but if you are lucky and your node is not heavily loaded you might get up to ~35mbps downstream (but don't count on that being a reliable steady rate).
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

Re: [Speed] Northeast speed changes coming.

Fri, 03 Aug 2012 22:06:23 EDT

sava700 posted : I talked to a Tech on chat earlier today and she stated I should see an email soon about the upgrade but I'm still on DOCSIS 2.0 and the manager of the area told me that I wouldn't see 3.0 till next year but I'm assuming even 2.0 can get the 50/10 speeds.

Re: [Speed] Northeast speed changes coming.

Fri, 03 Aug 2012 21:54:24 EDT

Mike Wolf posted : I haven't gotten an email yet I got the speed increase. wierd.

Re: [Speed] Northeast speed changes coming.

Fri, 03 Aug 2012 20:57:59 EDT

ra3eleven posted : true true. i ran previous tests though (not on speedtest.net) and was getting around 30mbps steadily. this was tested via ftp transfers, looking at average speed, peak speed, etc.

for the same $72.99 i'll certainly take the upgrade...

Re: [Speed] Northeast speed changes coming.

Fri, 03 Aug 2012 20:45:22 EDT

sendjunkmail posted : Remember that previously 35/6 was not a sustained rate, but a PowerBoosted rate so large files you would probably have less bandwidth during the download or upload. The previous rates were 25/4 so you were getting good speeds.

I have a SB6120 also and was on Ultra in Alexandria and only getting 33/7. Downgraded to Blast and now getting 50-55 down and 9.8-10.5. On average probably 52/10.

Alexandria, VA

Fri, 03 Aug 2012 20:20:00 EDT

ra3eleven posted : not quite double what i was getting, but i think i was somehow getting more than the rated blast! speeds to begin with. all in all i approve!

before resetting my sb6120:

35mbps down
6mbps up

after resetting it:

53mbps down
11 mbps up

Re: [Speed] Northeast speed changes coming.

Fri, 03 Aug 2012 18:45:35 EDT

CSD8086 posted :

said by bgoodbody:

FWIW The dual channel upstream bonding is now up on Cape Cod

Sham-Wow! You're right! Two years in the waiting!!!!

Re: [Speed] Northeast speed changes coming.

Fri, 03 Aug 2012 13:12:27 EDT

overk29 posted : I've gotten the email about the speed increase and my bill specifically mentions Blast!, but I'm only seeing 25/4 rates on speedtest.net. Is this correct, or should I see 50/10 as others are reporting?

I am using a new SB6121 modem. Baltimore area.

Re: [Speed] Northeast speed changes coming.

Fri, 03 Aug 2012 11:56:31 EDT

bgoodbody posted : FWIW The dual channel upstream bonding is now up on Cape Cod
--
- Bill

Re: [Speed] Northeast speed changes coming.

Fri, 03 Aug 2012 11:45:24 EDT

Morac posted :

said by Chuck0421:

I just received the notice but I have to upgrade my modem. Any suggestions for a DOCSIS 3.0 modem. Or should I get one from comcast?

Theoretically any DOCSIS 3.0 modem should work.

I had originally bought a Motorola SB 6120, but it wouldn't work correctly with Comcast for some reason (upload speeds were being capped). I ended up going with a Zoom modem and that works fine.
--
The Comcast Disney Avatar has been retired.

Re: [Speed] Northeast speed changes coming.

Fri, 03 Aug 2012 11:36:28 EDT

sava700 posted : Not gotten any email yet here although I'm in the market area for a few that have gotten it so I wonder if calling would help push it along. I just managed to get the new 6120 firmware today also from a reset.

Indian Orchard, MA

Thu, 02 Aug 2012 23:16:11 EDT

IowaCowboy posted : Just got the same E-Mail in Springfield, Mass and there is no threat of FiOS here (unless VZ decides in the future to build it here or AT&T could build U-Verse here if they bought VZ's Western Mass assets as U-Verse is available south of the border in Enfield, CT).

Preston, CT

Thu, 02 Aug 2012 22:26:10 EDT

Chuck0421 posted : I just received the notice but I have to upgrade my modem. Any suggestions for a DOCSIS 3.0 modem. Or should I get one from comcast?

Alexandria, VA

Thu, 02 Aug 2012 10:37:54 EDT

ra3eleven posted : Didn't have time to go through all 27 other pages, but am confirming I got "the email." I'm in the Alexandria, VA market.

Re: [Speed] Northeast speed changes coming.

Thu, 02 Aug 2012 01:04:29 EDT

Chris 313 posted :

said by Skratch:

Ahh, is that why I am not getting the new speeds (also got the email)? Time to retire the SB5100?

Yes. This will be a great replacement for the 5100, future proof too: »www.amazon.com/Zoom-DOCSIS-Cable···le+modem

Re: [Speed] Northeast speed changes coming.

Wed, 01 Aug 2012 23:54:41 EDT

EG posted :

said by Skratch:

Time to retire the SB5100?

To get 50 Mbps requires a DOCSIS 3 capable modem /device.

Re: [Speed] Northeast speed changes coming.

Wed, 01 Aug 2012 21:16:04 EDT

Skratch posted : Ahh, is that why I am not getting the new speeds (also got the email)? Time to retire the SB5100?

Re: [Speed] Northeast speed changes coming.

Wed, 01 Aug 2012 19:18:03 EDT

ComcastTech posted : The speed changes were nice. downloaded the new firmware last week, and went from 36/7 to 54/10.7. i like that.

Re: [Speed] Northeast speed changes coming.

Wed, 01 Aug 2012 12:05:48 EDT

Chris 313 posted :

said by Scree:

Yay, but darn, time to retire the ol' SB5100 (ie, shell out for a new modem).

Sadly, yes. It served us well, eh? But now here's an ideal replacement and future proofed too: »www.amazon.com/Zoom-DOCSIS-Cable···le+modem

Re: [Speed] Northeast speed changes coming.

Wed, 01 Aug 2012 11:58:42 EDT

Scree posted : Yay, but darn, time to retire the ol' SB5100 (ie, shell out for a new modem).

Re: [Speed] Northeast speed changes coming.

Wed, 01 Aug 2012 10:48:43 EDT

Chris 313 posted :

said by satcomguy:

I got the email, rebooted my modem and did some testing. I had the 50/10 tier and it was very consistent. Now I am getting 100/20 from what I can tell.

DiffProbe release. January 2012. Build 1008. Shaper Detection Module. Connected to server 38.106.70.149. Estimating capacity: Upstream: 21620 Kbps. Downstream: 122973 Kbps. The measurement will take upto 2.5 minutes. Please wait. Checking for traffic shapers: Upstream: No shaper detected. Median received rate: 21018 Kbps. Downstream: No shaper detected. Median received rate: 111888 Kbps.

Yes, if you had the Extreme 50 tier, that is now Extreme 105. for the same price apparently. Enjoying it?



Frederick, MD
Wed, 01 Aug 2012 10:40:01 EDT
satcomguy posted : I got the email, rebooted my modem and did some testing. I had the 50/10 tier and it was very consistent. Now I am getting 100/20 from what I can tell.

DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.

Connected to server 38.106.70.149.

Estimating capacity:
Upstream: 21620 Kbps.
Downstream: 122973 Kbps.

The measurement will take upto 2.5 minutes. Please wait.

Checking for traffic shapers:

Upstream: No shaper detected.
Median received rate: 21018 Kbps.

Downstream: No shaper detected.
Median received rate: 111888 Kbps.




Re: [Speed] Northeast speed changes coming.
Wed, 01 Aug 2012 09:22:37 EDT
aguiar0016 posted : RCA modem is not a D3 modem approved by comcast, so yes you will need to change it out. I would call them just to make sure you are on Blast.

If you rent your modem just swap it out at the local service center. 


Re: [Speed] Northeast speed changes coming.
Tue, 31 Jul 2012 22:44:56 EDT
erickg2 posted : I have an RCA modem and my account doesn't say BLAST, it says nothing. Do I need to contact Comcast?. I got the email. I think I need to have them fix my account and probably need a new modem. I currently get 25mbps and 4 mbps down checking speeds. Thank You.


Re: [Speed] Northeast speed changes coming.
Tue, 31 Jul 2012 22:22:21 EDT
sendjunkmail posted : Your getting some pretty good download results.  Your results can be deceiving because from test to test.  But If you are consistently getting that speed from test to test, then you can confirm with speedtest.net which has more test sites.  Of course I use shaperprobe and a number of other test sites. 

Also a lot of different conditions can produce different results even on the same machine not withstanding the conditions outside of the home.  Example: 
Wireless N
[att=1] 
Wireless G
[att=2]