Just FYI this is a public members helping members forum. Anything you post here is visible to everyone on the internet. It is really not a good idea to post your personal identity/contact info here.
If you wish to talk to one of the Comcast Cares group employees who are authorized to support customers here, please register on this site (regular membership is free) and then click on the Comcast Direct tab at the top of this forum. Read the info at the top of that forum and then post in that secure forum where your info will only be available to the Comcast Cares team.--
Join Team Helix * I am praying for these friends .