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Anonymuss
@rogers.com

Anonymuss to kovy7

Anon

to kovy7

Re: [Internet] Bell Fibe 15/10 low upload speed problem.

said by kovy7:

said by desseb:

said by Anonymuss :

ADSL2+ line cards CANNOT support VDSL2.
Only VDSL2 cards can fall back to ADSL2+.

Yes, but what I was stating is that there is some hardware installed out there that isn't necessarily flagged as vdsl hardware and so tech support has to occasionally gamble on profile changes to confirm the type present. (Yes it's as ridiculous as it sounds)

You just need to go into equipment details to know...

Not even. The new WebCare system has specific drop down menus by technology. When you go to change the speed, you select the technology, and if there are no options on the list then that line coding technology is not supported by the port. If the options come up, then they are available to select. No guessing or gambling.
kovy7
join:2009-03-26

kovy7

Member

said by Anonymuss :

Not even. The new WebCare system has specific drop down menus by technology. When you go to change the speed, you select the technology, and if there are no options on the list then that line coding technology is not supported by the port. If the options come up, then they are available to select. No guessing or gambling.

I'd need to test that with ZSLAM, last time they still had ADSL2+ profiles which don't work with those SLAM.