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DadX3
join:2011-07-12
Waukee, IA

DadX3

Member

[IA] Overnight maintenance in Waukee /Clive

Lost cable and internet about 9:00. Just called customer support and was informed that Mediacom was performing scheduled overnight maintenance. Did I miss a notification somewhere? Or, do customers not receive notification?

Anonymous88
Premium Member
join:2004-06-01
IA

Anonymous88

Premium Member

You can sometimes call to get info over the phone and sometimes it will be posted on Mediacom website but otherwise no notifications.
DadX3
join:2011-07-12
Waukee, IA

DadX3

Member

Well, I guess they finished early. I was told it would be down until 6 AM, however everything is now back up. Evidently our servers/switches/lines/etc have been well maintained and didn't need much work.

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

Good to hear it is back up. Keep me posted if it goes out again.