|reply to kellodl |
Re: [AL] Poor internet speeds
You are going to fall into the same trap as the rest of us in Huntsville have by thinking the mediator is a cure all. Basically the slow speed is always in Huntsville, at least for 12 months now. They start out saying they will check signals. Then they will send a tech who doesn't show. (now at least they pay $20 for no-show, but it hardly makes a dent in lost wages). Then they will say no one else has the problem ---then everyone else has the problem,then they give you a fix all date, and then they change that date every month to the next month or sometimes several months out, then they say parts are held in customs, then they say they have encountered delays and then more delays and you are falling in to the same 12 month cycle that many of us have with Mediacom Huntsville. At least you took the first step and have a moderator who will give you the monthly delay report instead of the person that doesn't speak English well on the phone.