|reply to NightOwl2 |
Re: [TW] earthlink cable setup confusion?
I spent 2 hours on the phone going back and forth between Earthlink and Time Warner, as I was still capped at getting standard 10mbps speed. They were blaming each other. I reset my modem multiple times with no difference.
It was finally resolved, but I'm capped at 15mbps / 2 upload. They said I'm capped at that because 20mbps is reserved for direct Time Warner customers only... oh well. I'm glad I got that extra upload though.