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Links: ·Rogers HiSpeed FAQ ·Cable Modem FAQ ·RWIN Calculator ·Distributed Computing Clubs ·Rogers-Yahoo! Help Site
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AuthorAll Replies

JAC70

join:2008-10-20
canada

reply to Stephan_S

Re: Rogers New Ultimate Package

Who wants to bet that all current retentions discounts won't be eligible for the new tier?

LINCSAT
Premium
join:2003-06-15
Markham, ON

When this was upgraded for me there seemed to be some confusion in regarding the modem. I was told that a new modem was required for this update. After speaking to tech support a new modem was not required, either the cisco DPC3825 or newer modem that is shipping as of yesterday to rogers plus stores. I have 8 channels down bonded now. I can't seem to get to 150 down only 130 to 140 down, I was wondering if anyone new that this newer modem allowed 10,12,14,16 channels bonded? Here is a newer speed test!




yyzlhr

@74.198.9.x

The newer modem also only supports 8 channels on the downstream



elitefx

join:2011-02-14
London, ON
kudos:1

said by yyzlhr :

The newer modem also only supports 8 channels on the downstream

And exactly what make/model is this newer modem? Thanks


yyzlhr

@rogers.com

Hitron CDE-30364



elitefx

join:2011-02-14
London, ON
kudos:1

1 edit

said by yyzlhr :

Hitron CDE-30364

Man!! that's an ugly looking piece of hardware. Sheesh...... »www.hitrontech.com/en/cable_detail.php?id=10
No external antennae. Probably has a wireless range of 2 feet. Where does Rogers come up with this no name scrap??....
Just called the Dollar Store. They have the new Rogers Hitron Gateway in stock......


yyzlhr

@rogers.com

Meh. The design is different and definitely not something we're used to in the North American market, this is a Chinese company after all. I'm sure some will appreciate it while others won't. I'm going to give Rogers the benefit of the doubt that and assume this one performs much better on the wireless front. Otherwise, I don't see the point of contracting another vendor when Cisco is more than capable of supplying large quantities of gateways for large MSOs like Rogers.



brookz

join:2003-06-26
Waterloo, ON

reply to elitefx
Almost looking like the old LanCity modem



Gingercrab

@bell.ca

reply to Stephan_S
I'm a completely noob when it comes to internet service providers.. but I've looked all over the site and all I can find is the 75mb/ps download and 3mb/ps upload deal for ~$99 a month.

Where would I find this new ultimate one you guys are referring to? I'm hoping to switch from bell, and upgrading from ~16 mb/ps.



yyzlhr

@rogers.com

New Ultimate is not advertised as it's only available in select neighbourhoods. Call and see if you're eligible if you want to switch.



Cable Dude 5

@rogers.com

I'm guessing they have no plans to advertise this new Tier until all areas have been upgraded and available to all their customers. What kind of disappoints me is that with 4 bonded upstream channels at 64 QAM they could easily offer way faster upload speeds, technically up to about 50Mbps but why they are only choosing to offer 10Mbps is beyond me. Some cable companies in the U.S. are offering 30Mbps upload with only 3 bonded upstream channels. I see a total lack of competition here on Rogers part.



Breadwinka

@bellmobilite.ca

I wonder if its available in Kitchener Ontario yet. Seems like its just Toronto


liquid_ic

join:2010-07-19
L

reply to Stephan_S
It requires a new modem. SMC and 6120 will not work.



elitefx

join:2011-02-14
London, ON
kudos:1

1 edit

said by liquid_ic:

It requires a new modem. SMC and 6120 will not work.

If you were told that by Rogers then you have been lied to my friend. Docsis 3 is the end of the line for HFC network upgrades. It's well documented on the Net. Also, a Docsis 3 modem is a Docsis 3 modem no matter what make/model. There's no way on this planet for Rogers to twist this one around.....

liquid_ic

join:2010-07-19
L

1 edit

Requires 8 channel bonding modem before you can put the package on the account ... Looks like they got us again .. the rep told me u require the new docsis 3 modems.. my 6120 shows up as a SMC on their system. I hope this pisses of a lot off people who paid 250 for a SMC piece of crap.



ArthurWinsl

@rogers.com

reply to liquid_ic
When the network is configured better, you will see that the SMC D3GN can achieve 150mbit without a problem. I currently am able to pull in the low to mid 140's on the modem.

I also have a 3825 here that has all 8 downstream channels bonded and am getting the same speeds as the 4 channel bonded SMC D3GN. There was a firmware update rolled out to the SMCD3GN's in the past week however this has nothing to do with the new tier upgrades.


liquid_ic

join:2010-07-19
L

I know even the 6120 can do 150+ but Rogers like always is looking for a cash grab. They forced us to upgrade to docsis 3 from 2 even if the modem could do 24mbs no problem. The general public will fall for this scam.



elitefx

join:2011-02-14
London, ON
kudos:1

4 edits

reply to liquid_ic

said by liquid_ic:

Requires 8 channel bonding modem before you can put the package on the account ...

Once again, another pack of lies by Rogers. If four 6 MHz channels were bonded, and those four channels used 256-QAM modulation, the resultant "mini-pipe" would be capable of jamming 155 Mbps down to a single cable modem. (The math goes like this: 4x38.8 Mbps = 155 Mbps.) If 10 channels were bonded, the mini-pipe would offer 388 Mbps -- again, to a single receiving modem. »www.translation-please.com/dicti···aryid=86

And from »www.scribd.com/doc/17480254/Unde···CSIS-30-

DOCSIS 3.0 Overview
•Increased Throughput
•Support a minimum of four bonded downstream channels,each with a throughput of 38Mbps (152Mbps Total)
•Support a minimum of four bonded upstream channels,each with a throughput of 27Mbps (108Mbps Total)
•Increased upstream bandwidth (5-85MHz)

This isn't brain surgery. It's common sense. The docsis 3 facts and figures are all over the Net. Rogers doesn't stand a snowball's chance in hell of sliding this one past anyone with half a brain.


ArthurWinsl

@rogers.com

eliteFX while you are correct in regards to the theoretical docsis channel limit, I can tell you now that you'll never hit 38mbps on a single channel due to overhead. We barely hit that close in our labs.

Otherwise, you're totally spot on. The reason why Rogers is heavily pushing the Scientific Atlanta docsis 3 series is due to a discounted lease they're getting for the install base. Not anything having to do with trying to optimize the network. If that were certainly the case then that same mandate would be applicable to Teksavvy, Acanac and Smart Communications as well.



yyzlhr

@rogers.com

reply to elitefx
Internal documents do indicate that the DPC3825 is required for this package. I'm assuming they put this in place as 8 bonded channels can deliver these types of speeds more consistently vs 4 bonded channels. However, the Cisco DPC3825 shares the same product code as the SMC D3GN so I'm not sure if this is actually system enforced.

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