 sbrookPremium,Mod
join:2001-12-14
Ottawa
kudos:4
 ·TekSavvy Cable
| reply to Stephan_S
Re: Rogers New Ultimate Package Support calls coming ... I have a 150Mbps package but only get 95 Mbps, what's wrong? Or worse, I have a 150 Mbps package and only get 9.5 Mbps?
100BaseT
10BaseT
Sir, you need Gig-E ethernet to get those speeds.
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 c2rothPremium
join:2006-04-26
Kitchener, ON
kudos:2
·TekSavvy Cable
| said by sbrook:Support calls coming ... I have a 150Mbps package but only get 95 Mbps, what's wrong? Or worse, I have a 150 Mbps package and only get 9.5 Mbps?
100BaseT
10BaseT
Sir, you need Gig-E ethernet to get those speeds.
What is GigE Mr.Tech Support agent sir? |
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| Pretty sure he means you need a gigabit Ethernet card older ones only support 100mbs and not 1000mbs so you max out at 100. |
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| reply to scubascythan
said by scubascythan:250GB limit at 75Mbps means you reach your cap at full speeds in approximately 7 and a half hours.
So now you can do that in under 4 hours. Yay?
3 hours 47 minutes 32 seconds provided no speedboost and you fully get 150 mbit the whole time (yeah right... ) 18.75 megabytes/second
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| reply to Stephan_S
When I first moved to Stouffville I was told about this package back in April but then after purchasing it was discovered it wasn't available here yet. I was told that it would automatically update to 10mbps upload when the upgrade happened in the area.
I'll give support a call but wanted to know if anyone has heard if it has come north to Stouffville. (thought I read a post here that said they got it in (new ultimate) Richmond Hill)
I've started seeing the download spike to 90-130s (normally around 60-95's) but not change in the upload yet.
Thanks |
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| Just to confirm. Stouffville has been upgraded. I just got off the phone with sales and I should be at 75/10 now.. even though I am seeing 100+ on the download. I haven't checked to see the new upload yet.
Thanks for the tip about calling Sales right away. It was quick painless and actually enjoyable. He put me on hold came back and told be he had to change the product code appropriately. |
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 elitefx
join:2011-02-14
London, ON
kudos:1 | Just posted on Rogers Homepage for the 150/10 tier which replaces the 75/2 tier:
For the Ultimate Internet tier, available download speeds, upload speeds, and the monthly service fee vary depending on your area. In select areas, upload and download speeds are up to 10Mbps and up to 150Mbps accordingly at $122.99/mo. Call 1-800-913-0047 to verify availability in your area. Otherwise, upload and download speeds are up to 2 Mbps and up to 75 Mbps accordingly at $99.99/mo. |
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| It didn't replace the 75/2, it's still available in call centers. The new tier is also rebranded as Ultimate Plus according to agents. |
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elitefx
join:2011-02-14
London, ON
kudos:1
2 edits | said by sdin:It didn't replace the 75/2, it's still available in call centers. The new tier is also rebranded as Ultimate Plus according to agents.
not according to the updated Rogers HiSpeed package page.....unless of course, the agents are admitting the webpage is a pack of lies........... »www.rogers.com/web/Rogers.portal···_HISPEED
said by Rogers :Full Details
Offers available for a limited time and subject to change without notice.
† Speeds may vary with Internet traffic, server or other factors. Also see the Acceptable Use Policy at rogers.com/terms. Modem set-up: the system is configured to maximum modem capabilities within Rogers own network.
†† In some areas, Rogers manages upstream peer-to-peer (P2P) file sharing applications speed to a maximum of 80 kbps per customer for Rogers Hi-Speed Internet (delivered over cable). This policy is maintained at all times. For information on Rogers Internet traffic management practices and Legal Disclosure click here.
††† Usage allowances apply on a monthly basis and vary by tier of service. Charges apply for additional use beyond the monthly usage allowance associated with your tier of service. For details, visit rogers.com/keepingpace.
1. Taxes and a $14.95 one-time activation fee apply. Internet modem purchase or monthly rental required.
2. For the Ultimate Internet tier, available download speeds, upload speeds, and the monthly service fee vary depending on your area. In select areas, upload and download speeds are up to 10Mbps and up to 150Mbps accordingly at $122.99/mo. Call 1-800-913-0047 to verify availability in your area. Otherwise, upload and download speeds are up to 2 Mbps and up to 75 Mbps accordingly at $99.99/mo.
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| reply to Stephan_S
Just wanted to post and say that the new ultimate tier is available for Brampton, my location. I am in the bramalea area about 3KM from the Rogers building on Dixie rd. |
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 polbox
join:2002-05-28
Mississauga, ON
1 edit | reply to Stephan_S
This is the speed i get
I am at Mavis and Queensway |
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elitefx
join:2011-02-14
London, ON
kudos:1 | When you think about it, 10.04mbps upstream is really only 1.25 MB/s. Pretty lousy deal for $122.99/month. If it was actually 10MB/s up then that would be something to compliment Rogers on.
Trust Rogers to make it look like they've achieved something when they've achieved nothing really..........  |
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polbox
join:2002-05-28
Mississauga, ON | just check my bill online say $99.99/mo I got Ultimate I upgrade from Express plus to Ultimate in August but my price is still 99.99.mo
So i think the new price only applies to for new people signing up. |
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 mlernerPremium
join:2000-11-25
Nepean, ON
kudos:5 | said by polbox: just check my bill online say $99.99/mo I got Ultimate I upgrade from Express plus to Ultimate in August but my price is still 99.99.mo
So i think the new price only applies to for new people signing up.
Thanks for letting us know. In which case since I should be eligable for the new tier I'll probably call in sooner rather than later. |
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 Txbronx cheers from cheap seatsPremium
join:2008-11-19
kudos:3
 ·TekSavvy DSL
 ·FreePhoneLine
·Rogers Hi-Speed
| said by mlerner:said by polbox: just check my bill online say $99.99/mo I got Ultimate I upgrade from Express plus to Ultimate in August but my price is still 99.99.mo
So i think the new price only applies to for new people signing up.
Thanks for letting us know. In which case since I should be eligable for the new tier I'll probably call in sooner rather than later. i can also confirm the bill on my end remained $99 and we're not upgraded to the 150/10 automatically |
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| reply to polbox
Really? Did you call in and ask them to upgrade your tier to the "new ultimate" or just "ultimate"? I thought the new prices was for everyone. |
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elitefx
join:2011-02-14
London, ON
kudos:1
3 edits | reply to Tx
Rogers is just playing friggin' games with your heads. As soon as the new tier is OFFICIALLY online your bills will jump like anyone elses to $122.99
If it's advertised at $122.99 then Rogers will get their $122.99 from you one way or the other and claim you were getting a "special trial offer price" or your package price was "grandfathered" temporarily or any number of the usual BS stunts Rogers pulls to cover up one of their underhanded billing errors/changes/modifications etc.
Thankfully, I wasn't born yesterday..............Geez guys, we are talking ROGERS here...
And furthermore, half of Ontario is still humping along on the old speeds, tiers, network etc. Nothing has changed for us except some of us have 8x4 powered channels, nothing more, nothing less. Same ole same ole.........
I mean, 10 years from now when you're all with a different ISP getting 100/50 MEGABYTES PER SECOND for $60 a month, you're going to look back shaking your head, and saying "I can't believe Rogers nailed me for $122.99/month for 1.25MB/s upstream and I fell for it" |
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Txbronx cheers from cheap seatsPremium
join:2008-11-19
kudos:3 Reviews:
·TekSavvy DSL
·FreePhoneLine
·Rogers Hi-Speed
| said by elitefx:Rogers is just playing friggin' games with your heads. As soon as the new tier is OFFICIALLY online your bills will jump like anyone elses to $122.99
If it's advertised at $122.99 then Rogers will get their $122.99 from you one way or the other and claim you were getting a "special trial offer price" or your package price was "grandfathered" temporarily or any number of the usual BS stunts Rogers pulls to cover up one of their underhanded billing errors/changes/modifications etc.
Thankfully, I wasn't born yesterday..............Geez guys, we are talking ROGERS here...
And furthermore, half of Ontario is still humping along on the old speeds, tiers, network etc. Nothing has changed for us except some of us have 8x4 powered channels, nothing more, nothing less. Same ole same ole.........
I mean, 10 years from now when you're all with a different ISP getting 100/50 MEGABYTES PER SECOND for $60 a month, you're going to look back shaking your head, and saying "I can't believe Rogers nailed me for $122.99/month for 1.25MB/s upstream and I fell for it"
We've been on Rogers ultimate plan now for 8 months on a 2 year (NON-CONTRACT) plan 50% off for 24 months. So i'm paying $47 a month for my easy 100 meg line i get. Though Rogers are scum, sometimes a good deal comes around your own hatred cannot deny.
Sorry i'm not in the business of spending more money to move away from a company. Who ever offers me a better deal i go with. 250 gig sucks but we manage it each month with no issues between netflix, gaming, downloads and my business we hit just under 240 a month.
These days Rogers each time i call because i have home monitoring i get directly employed Rogers techs to my home be it internet, tv or home monitoring issues. When i call i never wait longer than 10 minutes on hold for someone and they are all english speaking (not overseas)
Rogers sucks in several ways if not almost all, but when you strike a good promo you go with it.
Stability is also key for me. A must have. |
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elitefx
join:2011-02-14
London, ON
kudos:1 | said by Tx: ......and my business.....So i'm paying $47 a month...... You obviously have a tactical advantage to use as leverage a lot of us don't enjoy. Glad to hear somebody shook the Rogers tree and got what they were looking for.
If we all were paying $47 for the tier and tech service you receive I'm sure Rogers would have a million more customers and would be a top rated ISP.
Unfortunately................ |
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Txbronx cheers from cheap seatsPremium
join:2008-11-19
kudos:3 Reviews:
·TekSavvy DSL
·FreePhoneLine
·Rogers Hi-Speed
| said by elitefx:said by Tx: ......and my business.....So i'm paying $47 a month...... You obviously have a tactical advantage to use as leverage a lot of us don't enjoy. Glad to hear somebody shook the Rogers tree and got what they were looking for. If we all were paying $47 for the tier and tech service you receive I'm sure Rogers would have a million more customers and would be a top rated ISP. Unfortunately................ You are right about shaking the tree lol... just have to try hard enough and you get a good deal... |
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