dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
18155
share rss forum feed


Yeloman

@74.198.9.x
reply to Stephan_S

Re: Rogers New Ultimate Package

I just switched to the 75mbps ultimate and I'm getting 18mbps (sometimes even lower.

I had Extreme plus and it never went that low. Is there something I'm missing?? I tried resetting the modem but still the same.

Does anyone know if the Ajax area can support the ultimate package? That speed is ridiculous!



anon2342

@rogers.com

What router are you using?


stlouis1

join:2012-11-06
reply to Stephan_S

I'm rather frustrated right now. I'm In Kanata, ON, and called them when my internet went down on the weekend. Apparently there was an outage in my area and it came back online about an hour after I got off the phone.

While I was on the line though, I had them transfer me to find out if the new 150/10 ultimate plan was available in my area, which they said it was. So considering I use remote access a lot, and the upload would significantly improve that experience, we upgraded our plan as of sunday when our billing cycle renewed.

I've spent just about every night on the phone with them so far this week, and I'm still only getting this




A friend of mine in the area is getting the same results. the last he called them, they said it's not available in this area. So why on earth are they selling something they're not ready to offer if that's the case.

I'm posting here in hopes that someone else may be having the same experience.

Anzio

join:2008-11-22
Innisfil, ON

CSR's that don't know any better. Did you try a hard reset on the modem? Maybe you'd need to change channels.



jasmo34

join:2008-03-20
London, ON

1 edit
reply to Breadwinka

said by Breadwinka :

Pretty sure he means you need a gigabit Ethernet card older ones only support 100mbs and not 1000mbs so you max out at 100.

Hmmm! Can an old 10/100 network card actually handle a full 100Mbps? Or is 100M some theoretical level, and the card will really only do 70Mbps? Certainly I do not see 100Mbps transfers between my computers, using 10/100 ports.

Could even the 75Mbps Rogers service be choked by an old 10/100 network port? (on the computer, OR the router and/or switch!)

edit: I added last point about router/switch ports. I know I was bit surprised that a wireless router I recently 'acquired' only had 10/100 lan ports.

technocar2

join:2009-05-29
Brampton, ON
kudos:2

2 edits

said by jasmo34:

said by Breadwinka :

Pretty sure he means you need a gigabit Ethernet card older ones only support 100mbs and not 1000mbs so you max out at 100.

Hmmm! Can an old 10/100 network card actually handle a full 100Mbps? Or is 100M some theoretical level, and the card will really only do 70Mbps? Certainly I do not see 100Mbps transfers between my computers, using 10/100 ports.

Could even the 75Mbps Rogers service be choked by an old 10/100 network port? (on the computer, OR the router and/or switch!)

edit: I added last point about router/switch ports. I know I was bit surprised that a wireless router I recently 'acquired' only had 10/100 lan ports.

You really do need 1Gbps NIC for ultimate because I've seen youtube videos stream at ~120 mbps so why on earth would you want to limit your downloading abilities to just 100 mbps?

75 mbps probably won't choke a 10/100 NIC but you will get very little speedboost out of it plus a decent 1Gbps NIC can be had for $20, so why not just get one.


jasmo34

join:2008-03-20
London, ON

> a decent 1Gbps NIC can be had for $20, so why not just get one.

No doubt I would upgrade all my stuff, if/when I get into that level of internet connection.

Before this week though, and reading up on the higher Rogers and Bell plans, I had never even given any thought to my internet connection actually being faster than some of my networking components.


stlouis1

join:2012-11-06
reply to Anzio

I have one of the cisco modems, as far as I can tell it shuold be capable. there's no setting to change channels on it when i log into it though, unless I need to take it out of bridge mode to access something, but I doubt it

I did another speedtest this mornign and got 60/2, but it's still a long way off.

I have reset and power cycled numerous times, spent god knows how much time on the phone with rogers so far. not impressed


stlouis1

join:2012-11-06

I just got off the phone with Tech support again, they finally told me, the plan I upgraded to, that I'm paying for, is not "ready" in my area. The most I can get is 75/2, not 150/10.

So when I spent 20 minutes on the phone with sales, had to rephrase my question 6 times regarding the availability of this plan in my area, and they said its available, they sold me something they're not offering. Meaning it's just as I suspected since a friend of mine in this area went through the same thing.

Not impressed


bt

join:2009-02-26
canada
kudos:1
reply to Stephan_S

Make sure they're billing you for 75/2 and not 150/10 then....


yyzlhr

join:2012-09-03
Scarborough, ON
kudos:4
reply to stlouis1

Even with 75/2 you're not getting the advertised speed.