Are you holding it in until the front panel indicator lights begin to cycle ? Too short of a press makes it like a powercycle operation rather than a factory reset.

actions · 2012-Aug-3 6:42 pm ·

Ripper
Premium Member
join:2002-02-07
Lake Worth, FL

Ripper

Premium Member

2012-Aug-3 6:49 pm

I held it down for up to a minute,with same results.

actions · 2012-Aug-3 6:49 pm ·

posthaste
join:2001-05-20
Champaign, IL

posthaste

Member

2012-Aug-6 2:30 pm

Re: Failed Firmware Upgrade Attempts

In my case, the reason for the failed firmware upgrades was a wrong config file being sent. I have a 5341J, but Comcast was sending a config for a Zoom 5241. ComcastSteve updated the config file and the firmware upgrade succeeded. Thanks, Steve!

actions · 2012-Aug-6 2:30 pm ·

EG
The wings of love
Premium Member
join:2006-11-18
Union, NJ

1 recommendation

EG to jaynick

Premium Member

2012-Aug-6 2:35 pm

to jaynick

Re: [Connectivity] Zoom 5341j firmware upgrade.

Reply meant for posthaste

Glad you got it sorted ! I completely overlooked that config file naming in your screenshot, sorry...

actions · 2012-Aug-6 2:35 pm ·

Devious
Premium Member
join:2002-08-22
Seattle, WA

Devious to jaynick

Premium Member

2012-Aug-8 10:19 pm

to jaynick

Was this update about IPv6?

I noticed the 5341j is now certified for IPv6 on the CC approved modem page.

actions · 2012-Aug-8 10:19 pm ·

graysonf
MVM
join:1999-07-16
Fort Lauderdale, FL

graysonf

MVM

2012-Aug-8 10:32 pm

The 5341j was IPv6 certified by CC about 2 months ago. I haven't seen posts about what the update is about.

actions · 2012-Aug-8 10:32 pm ·

RR Conductor
Ridin' the rails
Premium Member
join:2002-04-02
Redwood Valley, CA

ARRIS SB6183
Netgear R7000

4 edits

RR Conductor to Ripper

Premium Member

2012-Aug-9 2:47 am

to Ripper

said by Ripper:

I have tried the reset button a number of times,but US light still blinks.

Mine's been doing that on and off for a couple of months now, it doesn't affect anything though, so I don't worry too much about it. I haven't received any firmware updates on mine here either, mine is still on 5.5.4.4J .

Edit-Update, I powered it off and back on again, and now have the new software-

Software Version 5.5.4.9J

Wed Aug 08 22:53:38 2012 Notice (6) SW download Successful - Via Config file
Wed Aug 08 22:50:36 2012 Notice (6) SW Download INIT - Via Config file d11_m_5341j_speedtierextreme

actions · 2012-Aug-9 2:47 am ·

Ripper
Premium Member
join:2002-02-07
Lake Worth, FL

Ripper

Premium Member

2012-Aug-9 8:56 am

So it started blinking when you got bonded upstream channels? Mine started blinking when I got multi upstream channels,but my connection is fine,and upload speed is a little faster.

actions · 2012-Aug-9 8:56 am ·

RR Conductor
Ridin' the rails
Premium Member
join:2002-04-02
Redwood Valley, CA

RR Conductor

Premium Member

2012-Aug-9 9:23 am

............

actions · 2012-Aug-9 9:23 am ·

RR Conductor

RR Conductor to Ripper

Premium Member

2012-Aug-9 9:25 am

to Ripper

No, after it sometime, I can't remember exactly when. I have two bonded upstream channels, and 8 bonded downstream channels.

actions · 2012-Aug-9 9:25 am ·

Mattftlaud3
Premium Member
join:2012-02-07
Fort Lauderdale, FL

Mattftlaud3

Premium Member

2012-Aug-14 4:14 am

Before the firmware upgrade i had downstream signal levels around 1-3 dbmv but ever since the upgrade my 192.168.100.1 modem page shows downstream signal levels now up to 5-6dbmv. Can firmware be off when it comes to detecting the exact signals or maybe the old or new firmware is off?

I moved into this new apartment a few months ago and my downstream power levels were always at 1-3dbmv until this firmware upgrade on my zoom modem. Downstream SNR is around 41-42 (same as before upgrade) and upstream power levels are 39-40 (again, same as before upgrade).

actions · 2012-Aug-14 4:14 am ·

lilstone87
join:2009-04-09
Chesapeake, VA

lilstone87

Member

2012-Aug-14 2:36 pm

Always remember modem's only try to judge signal levels. So there not exactly accurate, and it's possible with the firmware update, it judges signal levels a little different. Still being at 5-6db on the power level is ok, and really nothing to worry about atm. Still you don't want that to keep rising though. Also I have seen where the modem reboots, and once it locked back online power level's being a little different.

actions · 2012-Aug-14 2:36 pm ·

Ripper
Premium Member
join:2002-02-07
Lake Worth, FL

Ripper to EG

Premium Member

2012-Aug-21 10:04 am

to EG

Just as a update,last night we went from 4 to 8 downstream and still with 2 up. I did a button reset,and I now have 2 solid blue lights.

actions · 2012-Aug-21 10:04 am ·

LarryE
join:2000-07-29
Chicago, IL

LarryE to Wayne99021

Member

2012-Aug-25 11:19 am

to Wayne99021

said by Wayne99021:

Just got a e-mail back from the people who do the testing and approving of modems.
He said the Motorola SB 6141 which is a 8x4 D3 modem is in testing now and once it passes all their testing it will be placed on the approved list.
He really couldn't give a time frame though.

Just talked to Comcast and the SB6141 is now on the approved list.

actions · 2012-Aug-25 11:19 am ·

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