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kes601

join:2007-04-14
Virginia Beach, VA
kudos:2
reply to FiosTV1080I

Re: [IMG] Limited Guide Data

Call in to Customer Support. You've done all the troubleshooting you can do on your end short of rebooting the ONT.


FiosTV1080I

join:2010-09-06
united state

I was told that 3 days of guide data is normal but it always was 10 days from what I remember, I think I got a rep who didn't know what they were talking about.


kes601

join:2007-04-14
Virginia Beach, VA
kudos:2

3 edits

4 days download at boot time, but it should download the other 6 10 after that.

Edit -- changed 6 to 10 days, as it should download 14 total days.


crgauth

join:2004-05-18
Glen Burnie, MD

I can usually see 14 days (today plus 13 more). Usually has to download when you scroll out past 10 days or so.